VP, Operations

ApolloMD•Morrisville, NC

4d•Onsite

About The Position

ApolloMD partners with more than 100 hospitals nationwide to provide integrated, multispecialty physician, APC and practice management services in Emergency Medicine, Hospital Medicine, Anesthesia, and Revenue Cycle Management. Our high touch, solution-based approach emphasizes quality, efficiency, communication and patient experience. ApolloMD works collaboratively with partner facilities to implement best practices and process improvement across the board in a cost-effective manner. Learn more about our growing team at apollomd.com. The Vice President of Operations (VPO) is an instrumental part of our practice management team. This role is responsible for overseeing regional performance, strengthening client relationships, and driving operational excellence across multiple service lines. Our VPOs work closely with our clinicians to ensure that they have the resources and workflow to meet the expectations of our hospital partners. VPOs facilitate recruitment, credentialing, onboarding, scheduling, and payroll functions for our clinician teams. Experience in clinician services and practice management, including business logistics, practice finance, and customer service are vital skills. The Vice President of Operations works closely with our hospital partners to align the partnership around financial, quality and throughput goals.

Requirements

Master’s Degree (MBA, MSHA, MHA, or equivalent).
Minimum 5+ years of progressive healthcare operations leadership experience, preferably within multi-site or multi-market environments.
Proven experience managing hospital or physician practice operations.
Demonstrated ability in client management, financial oversight, and large-scale operational execution.
Experience leading and developing teams across multiple levels.
Strong communication, analytical, and project management skills.

Nice To Haves

Oversight of 2+ markets, inclusive of multiple hospital programs.

Responsibilities

ApolloMD operations contact to assigned partner hospital administration.
Regular communication with appropriate hospital decision makers regarding operational quality metrics, expansion of services, process improvement and performance.
Solid understanding of healthcare industry quality metrics, as well as trends within healthcare.
Participates and identifies performance improvement activities to improve quality of care, promote excellent patient outcomes and provide a cost-effective environment for patient care.
Ability to identify operational efficiency and cost reduction opportunities.
Identification of operational issues, processes and systems for improved performance.
Oversee a team of director of operations, recruiters, and credentialers
Leads by example and motivates all team members to perform at their highest level while mindful of engagement and job satisfaction.
Ensure completed schedules with facility credentialed providers.
Coordination of recruiting efforts to maintain continuity of providers optimized to 100 percent staffing levels.
Regular communication with appropriate hospital decision makers regarding operational metrics and performance.