VP Operations & Logistics

Harding Display • Toronto, ON

1d • CA$150,000 • Onsite

About The Position

The Vice President (VP), Operations & Logistics is a high-impact, dual-strategic and tactical senior role responsible for the end-to-end supply chain ecosystem - encompassing custom manufacturing, facility management, and comprehensive North American logistics and fulfillment. This role bridges the gap between production capacity and market delivery, ensuring the organization achieves stretch business results, maximizes profitability, and delivers projects On-Time, In-Full (OTIF), and On-Budget. The VP serves as the primary champion for continuous improvement, cross-functional synergy, and the overall Health & Safety of all plant and warehouse employees.

Requirements

• Minimum 8–10+ years of progressive leadership experience managing a blend of manufacturing operations and multi-channel logistics networks.
• Bachelor’s Degree in Supply Chain Management, Operations, Engineering, Business Administration, or a related field, or equivalent combined education and experience.
• Advanced command of Enterprise Resource Planning (ERP) software (e.g., Global Shop Solutions), material requirements planning (MRP) systems, Warehouse Management Systems (WMS), and project management (Monday.com, Adobe Workfront).
• Expert-level capability in utilizing business intelligence tools, analytics, and spreadsheets (MS Excel, PowerBI) to evaluate operational data and drive continuous improvement.
• Thorough, working knowledge of Canadian and US transborder shipping regulations, customs brokerage, and freight carrier contract negotiation.
• An executive capable of fluctuating effortlessly from long-term high-level supply chain strategy to hands-on tactical troubleshooting on the shop floor.
• Ability to maintain a calm, methodical, and decisive approach under heavy pressure, short deadlines, and fluctuating priorities.
• Superior verbal, written, and presentation skills; comfortable delivering tough feedback to internal teams or navigating high-stakes customer-facing resolutions.
• Proven ability to inspire, mentor, and unify separate departments (operations vs. logistics) into a singular, respectful, collaborative, and highly engaged workforce.

Nice To Haves

• Direct experience in custom POP display manufacturing, print/display fabrication, or heavy-assembly environments is highly preferred.
• An MBA or advanced professional designation (e.g., P.Log., CSCP, Lean Six Sigma Black Belt) is an asset.

Responsibilities

• Drive corporate business strategy by seamlessly linking production capacities, material handling, warehouse space optimization, and freight execution with overarching corporate objectives.
• Oversee total project scope evaluations to develop comprehensive manufacturing and distribution strategies, balancing temporary capacity constraints with detailed planning, production and logistics solutions.
• Act as the anchor point between Sales, Design, Procurement, Production, and Logistics to manage timeline expectations, mitigate project risks, and swiftly resolve unforeseen operational bottlenecks.
• Implement and refine robust risk management systems, processes, and postmortem reviews to eliminate recurring quality deficiencies or shipping delays.
• Oversee large-scale, multi-shift plant operations tasked with manufacturing, assembling, packaging and distributing custom display orders.
• Mastermind the integration of planning and scheduling tools across production and logistics teams to optimize machine utilization, space, staffing, and labor.
• Establish and enforce rigid quality assurance policies, including shop floor compliance and first-off production sample approvals, to guarantee a high quality finished product.
• Oversee plant sanitation, preventative machine maintenance schedules, critical spare parts inventory management, and small tool procurement to minimize costly operational downtime.
• Lead the shipping, receiving, and material handling departments to ensure flawless distribution execution across Canada and the United States.
• Strategically establish, negotiate, and monitor high-value partnership agreements (rate cards, business models, customs brokers) to secure long-term, cost-effective freight solutions.
• Partner with Inventory and Logistics management to optimize warehouse layouts, move long-term storage offsite, purge obsolete scrap, and establish lean raw material thresholds.
• Ensure all transit, freight, and distribution mechanisms rigidly adhere to North American export regulations, customs procedures, and duty frameworks.
• Design, monitor, and manage the combined operational and logistics budgets, encompassing capital investments (CapEx), building costs and manufacturing and freight variances.
• Analyze production actuals vs. estimates; propose optimal thresholds for full-time vs. temporary agency labor to maximize productivity and lower labor cost margins.
• Design, implement, and track KPIs (e.g., OTIF shipping, machine and labor efficiency, quality) and deploy data-driven action plans to correct variances.
• Establish and structure the entire Operations & Logistics corporate chart, defining clear leadership success criteria for subordinate Plant Managers/ Supervisors, Logistics Manager, and Coordinators.
• Work hand-in-hand with Human Resources to recruit, develop, and retain a high-performing, service-oriented operational team.
• Champion the corporate performance framework; deliver continuous coaching, establish rigorous KPIs, and execute fair disciplinary or corrective measures when necessary.
• Serve as an executive sponsor of the Joint Health and Safety Committee (JHSC), ensuring absolute health, safety, and regulatory compliance across the plant floor and warehouse docks.

Benefits

• Competitive pay + bonus opportunity
• Paid time off including vacation and sick/personal days
• Health benefits package that includes medical/dental/vision care, short and long-term disability (STD/LTD), life insurance, and an employee & family assistance program (EFAP)
• Ongoing team and company social events and celebrations
• Exposure to cutting-edge projects with high-profile clients
• Fun, collaborative work environment with a group of seriously talented individuals!

What This Job Offers

• Job Type: Full-time
• Career Level: Executive