VP Operational Effectiveness & Systems

Frasier • Boulder, CO

2d

About The Position

Frasier Living is seeking an executive leader to shape how the organization operates and grows. This newly created role influences the systems, processes, governance structures, technology, and operating disciplines that support excellent service, organizational growth, and the integration of future Frasier Living communities.

Working closely with the CEO, CFO, executive leadership team, and leaders across the organization, the Vice President evaluates organizational challenges, identifies root causes, and develops sustainable solutions. The role improves consistency, strengthens accountability, reduces unnecessary complexity, and supports regulatory and operational excellence. As a trusted advisor and collaborative change leader, the Vice President brings people together to solve complex problems, translate strategy into action, and drive continuous improvement through effective policies, processes, systems, and operating practices.

Requirements

• 10+ years of progressive leadership experience in operational effectiveness, process improvement, policy governance, compliance, healthcare administration, or related functions within a regulated environment.
• Experience in senior living, healthcare, long-term care, or another highly regulated service environment.
• Bachelor's degree required.
• Demonstrated success diagnosing complex organizational challenges, identifying root causes, and implementing sustainable solutions that improve performance, accountability, and consistency.
• Experience leading complex, cross-functional initiatives from assessment and design through implementation, measurement, adoption, and long-term sustainability.
• Experience designing and implementing organizational systems, governance structures, operating standards, and scalable processes that support organizational growth and operational excellence.
• Strong knowledge of process improvement, organizational effectiveness, policy governance, compliance, change management, and operational best practices.
• Proven ability to influence, facilitate change, and build alignment across diverse stakeholders.

Nice To Haves

• Advanced degree in business, healthcare administration, public administration, organizational leadership, or a related field.
• Lean, Six Sigma, EAGLE, or CARF experience is highly desirable.

Responsibilities

• Evaluate organizational challenges and identify root causes.
• Develop sustainable solutions that improve consistency, strengthen accountability, reduce unnecessary complexity, and support regulatory and operational excellence.
• Lead cross-functional initiatives from assessment and design through implementation, measurement, adoption, and long-term sustainability.
• Design and implement organizational systems, governance structures, operating standards, and scalable processes that support growth and operational excellence.
• Translate strategy into action and drive continuous improvement through policies, processes, systems, and operating practices.
• Influence and facilitate change, building alignment among diverse stakeholders.
• Collaborate with the CEO, CFO, executive leadership team, and leaders across the organization.

Benefits

• Annual incentive bonus eligibility.
• Frasier covers more than 85% of health, dental, and vision premiums for full-time team members.
• Tuition reimbursement for full-time and part-time team members.
• 401(k) with a 100% match on the first 5%.
• Full-time team members accrue 18 days of PTO each year.
• Frasier pays 100% of disability and life insurance for full-time team members.
• Free Employee Assistance Program with mental health, financial planning, legal, and wellness resources.
• Free access to the on-site wellness center, including an infinity pool and fitness equipment.
• On-site cafés, team member lounge, free EcoPass, thrift shop, and discounted YMCA membership.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive