VP of Workforce Excellence

Gulf Winds Credit Union•Pensacola, FL

21h•Onsite

About The Position

The Vice President of Workforce Excellence is a critical senior leadership position within Gulf Winds Credit Union and a key member of the People Leadership Team. The role leads the Human Resources and Training functions and is accountable for delivering workforce strategies and services that support growth, strengthen member service, and drive long-term organizational success. Reporting to the Chief People and Culture Officer, the Vice President of Workforce Excellence is expected to build and sustain a high-performance organization by attracting, developing, and retaining exceptional talent and by embedding a culture grounded in Integrity, Care, Growth, and Innovation. With 100% accountability and an 'own the business' mindset, this leader will set clear priorities, partner with senior leaders, and ensure measurable impact across People programs and HR service delivery. Primary areas of accountability include: Workforce Strategy: Sets the workforce excellence direction with defined and metrics-based priorities, plans, and budget aligned to credit union goals and member service expectations. Talent Acquisition: Leads recruiting, selection, and onboarding to build a high-performing, values-aligned workforce. Learning Development: Oversees training and development programs that build capability, support career growth, and strengthen the leadership pipeline. HR Operations: Ensures accurate, compliant execution of core HR operations (payroll, benefits, team member relations, performance management) and consistent, high-quality service delivery. Culture & Engagement: Reinforces a culture of integrity, care, growth, and innovation; drives engagement, retention, and accountability using clear metrics to guide continuous improvement.

Requirements

Eight to ten years of progressive HR/talent leadership experience, with at least three to five years in a senior role.
Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Talent Management, or a related field.
HR certification such as SHRM-SCP or SPHR required.
Strategic Thinking & Execution: Ability to develop long-term vision while driving day-to-day tactical excellence.
Leadership & Influence: Inspirational leader who can build trust and influence at all levels of the organization.
Cultural Champion: Deep commitment to fostering integrity, care, growth, and innovation.
Accountability & Ownership: “Own the business” mindset with 100% personal accountability.
Collaboration: Excellent interpersonal and communication skills; proven collaborator with the Chief People and Culture Officer and cross-functional teams.
Results-Oriented: Data-driven decision maker focused on outcomes and continuous improvement.

Responsibilities

Partner with the Chief People and Culture Officer to develop and execute workforce excellence strategies aligned with the credit union’s strategic goals, including workforce planning, succession planning, and organizational development.
Serve as a key member of the People Leadership Team, providing expert guidance on talent and HR matters while collaborating closely with peers across departments.
Champion a high-performance culture that embodies our core values: Integrity, Care, Growth, and Innovation.
Lead, mentor, and develop the HR and Training teams to deliver exceptional service and continuous improvement.
Manage departmental budgets, resources, and vendor relationships effectively.
Utilize data and analytics to measure the effectiveness of workforce programs and make informed, strategic decisions.
Lead full-cycle recruiting efforts to attract, select, and onboard high-performing team members who align with our culture and values.
Design and implement robust talent development programs, including leadership development, career pathing, mentoring, and continuous learning initiatives.
Oversee the Training department to ensure all team members receive high-quality, ongoing professional development that enhances skills, knowledge, and performance.
Own all essential HR functions, including: Payroll processes and compliance, Benefits planning, administration, and cost management, Team member relations and performance management, Compliance with federal, state, and local employment laws, and Team member engagement, retention, and recognition programs.
Drive initiatives that promote high levels of team member engagement, satisfaction, and well-being.
Build and strengthen departments that fully reflects Gulf Winds' culture of Integrity, Care, Growth, and Innovation.
Foster an environment of 100% accountability, where every team member “owns the business” and takes personal responsibility for results.
Promote practices to support a welcoming and high-trust workplace
Other duties as assigned.