VP Operations Excellence

Hertz•Atlanta, GA

About The Position

The Vice President Operations Excellence is responsible for developing and driving operational processes and efficiencies across North America Operations (NA Ops). This role drives strategic initiatives, optimizes organization-wide workflows, provides innovative solutions and tools, and develops and deploys best practices. The Vice President is a key collaborator in the organization and building meaningful partnerships across Finance, Technology, Product, and Fleet to maximize scalable solutions. This role develops and leads a high-performing team to drive organizational effectiveness by utilizing data-driven decision making, cross-functional collaboration, and strong organizational knowledge.

Requirements

10-12 years’ experience in Business Operations, Analytics, Project Management, or Data Analytics.
Bachelor’s degree in Business Administration, Industrial Engineering, or related discipline, required.
Advanced proficiency in organization optimization and continuous improvement.
Proven ability to extract and communicate data insights across multiple levels of the organization, including executive leadership.
Proficiency with Tableau or similar business intelligence (BI) tools.
Proven ability to analyze data, recognize trends, and communicate actionable insights to drive organizational results.
Ability to collaborate with and influence internal and external partners across multiple functions and locations.
Flexible and adaptable; ability to work effectively in ambiguous situations.
Excellent verbal and written communication skills.
Results driven, ability to make decisions and help solve problems.
Ability to drive process and organizational change.
Ability to see the big picture and leverage critical thinking and decision-making skills.
Excellent organization, time management, delegation, and prioritization skills.
Courageous leadership and accountability.

Responsibilities

Assess operational processes, develop data-driven recommendations for improvements, and lead optimization efforts.
Lead cross-functional initiatives to drive operational excellence, resulting in streamlined processes, improved customer and employee experiences, increased profits, and revenue growth.
Drive the development and deployment of best practices through robust training, communication, and change management.
Build a culture of continuous improvement, ensuring processes and programs are effective by monitoring performance and incorporating feedback and enhancements.
Responsible for building, managing and developing talent effectively within the Organization in order to foster a high performing culture that holds all management accountable for the effective management of their teams and revenue growth.
Develop and lead a diverse, high-performing, results-oriented, and highly engaged team of a geographically dispersed team.