VP of Product

Perch Energy•Boston, MA

15h•Remote

About The Position

Perch Energy is seeking a VP of Product to lead the company's transformation into an AI-enabled, platform-driven community solar marketplace. This role will focus on automation, AI, scalability, and product excellence for customer-facing platforms. The objective is to build product systems and process workflows that simplify complexity, reduce manual work, and improve interactions for subscribers, solar project owners, sales partners, and internal teams. The VP will identify practical ways to leverage AI to enhance workflow efficiency, support decision-making, and handle unstructured inputs. The scope includes acquisition, enrollment, subscription management, billing, servicing, reporting, customer care, and partner experience within a regulated, multi-sided energy marketplace.

Requirements

10+ years of product management experience, including senior leadership roles with ownership of a broad product portfolio or platform
Experience working with offshore product and engineering teams
Strong experience building and scaling products in complex, regulated, or operationally intensive environments
Experience with two-sided or multi-sided marketplaces and balancing the needs of multiple stakeholders
Proven success driving automation and workflow simplification through product
Experience supporting both B2C and B2B users, including external partners
Strong analytical mindset with experience using data to guide product decisions and prioritization
Track record of building and leading high-performing product teams
Excellent cross-functional leadership and communication skills
Passion for clean energy and mission-driven work

Nice To Haves

Practical experience applying AI-enabled tools or workflows in product, operations, analytics, or customer-facing processes is a plus
Energy, utilities, fintech, or adjacent marketplace experience is strongly preferred

Responsibilities

Product strategy and roadmap for Perch’s core platform, with a focus on automation, simplification, and long-term scalability.
Automation of high-risk and high-touch workflows, reducing manual intervention across onboarding, billing, exception handling, and other operational processes.
Configurable, data-driven product systems for customer acquisition, enrollment, and servicing that can adapt as markets, channels, and business needs evolve.
Customer acquisition systems across B2C, B2B, partner-led, and channel-based flows, improving conversion, lowering acquisition cost, and reducing friction from initial interest through enrollment.
Embed AI across acquisition, enrollment, billing, and servicing workflows to create a step-function change in automation, decisioning, and scalability.
Partner and developer experiences, including portals, workflows, APIs, and data visibility that make it easier to do business with Perch.
Reporting and analytics as product capabilities, delivering trusted performance visibility and compliance-ready reporting for solar project owners and sales channel partners.
Regulatory-aware product design, ensuring policy and market requirements are reflected in durable platform logic rather than manual workarounds.
Cross-functional partnership with Engineering, Operations, Finance, Legal, Sales and Business Development teams to align product investments with business priorities and platform evolution.
Leadership of the product organization, including building a strong product team, defining clear ownership, and establishing disciplined, outcome-driven product practices.