VP of Operations - Multifamily

Human Landscaping•Charlotte, NC

1d•Onsite

About The Position

The VP of Property Operations is the senior executive leader responsible for portfolio-wide operational performance, financial execution, and field leadership. This role oversees occupancy, revenue growth, expense control, resident experience, and NOI delivery relative to approved budgets.

Requirements

Bachelor’s degree in Business, Real Estate, Finance, or related field required
10+ years of progressive property management experience
At least 5+ years in senior multi-site leadership
Demonstrated success driving portfolio-level financial performance across multiple assets or markets
Proven experience developing and executing annual operating budgets in excess of multi-million-dollar portfolios
Strong P&L experience with clear accountability for NOI growth and expense control
Deep understanding of revenue management, lease-up strategy, and renewal optimization
Proven track record executing successful portfolio acquisitions

Nice To Haves

MBA and CPM preferred

Responsibilities

Supervise portfolio-wide operational and financial performance.
Drive occupancy, rent growth, renewal capture, delinquency control, and revenue optimization.
Deliver NOI performance in alignment with approved budgets.
Translate operational execution into measurable NOI growth.
Lead portfolio performance reviews with Regional leadership.
Identify underperformance early and implement structured corrective action plans.
Develop all site-level revenue assumptions including market rent growth and occupancy projections.
Forecast controllable operating expenses using field-level insights and historical data.
Provide scenario modeling for varying market and occupancy conditions.
Provide direct leadership and accountability oversight to Regional Managers.
Ensure consistent execution of leasing, maintenance, and service standards.
Conduct structured property performance reviews and site visits.
Oversee turn performance, work order completion.
Drive consistency in policy enforcement and compliance.