VP of Non-Agency Underwriting (East Coast)
About The Position
CrossCountry Mortgage (CCM) is a leading national retail mortgage lender with a significant presence across the United States. The company is recognized for its rapid growth and strong company culture, emphasizing employee engagement and entrepreneurial spirit. CCM offers a competitive compensation and benefits package. The VP of Non-Agency Underwriting will support the Underwriting department by managing daily requirements, ensuring service level agreements (SLAs) are met, and providing solutions for loan-level escalations, complex scenarios, and second-level reviews. This role reports to the Senior VP of Underwriting and will also assist with special projects. The position operates within Eastern and Central Time zone working hours to support the East Coast region.
Requirements
- Working knowledge of ATR/QM requirements.
- Proficient in Microsoft Word, Excel, and Outlook.
- Knowledge of compliance and disclosure requirements.
Nice To Haves
- Direct Endorsement status from HUD and/or SAR authority from VA, experience with USDA, preferred.
- Understanding of FHA, VA and Conventional loan guidelines, preferred.
- Bachelor’s Degree or equivalent combination of education and experience, preferred.
- 5+ years of Mortgage Underwriting Experience (FHA, VA, USDA, Conventional) with agency guideline knowledge, preferred.
- 3+ years of Underwriting management experience, preferred.
- Encompass LOS experience a plus.
Responsibilities
- Ability to underwrite conventional and government loans (FHA, VA).
- Maintain and report underwriter bonus.
- Provide guidance and solutions to underwriting team and branches for complex underwriting scenarios and escalations.
- Assist in special projects and training as designated by underwriting management.
- Communicate with branches on escalations and escalated scenarios.
- Perform second level reviews as designated by senior underwriting management.
- Work with underwriting team to maintain standard service level agreements.
- Monitor underwriting pipeline to ensure productivity and adherence to set SLAs.
- Provide mentoring and coaching to underwriting staff as identified or required by senior management.
- Utilize problem solving, judgement, knowledge, and experience to effectively remedy loan level issues.
- Manage department reports.
- Manage a team consisting of approximately five to ten individuals.
- Communicate effectively with operations and sales staff to maintain a high level of customer service via phone and email.
- Perform other related duties as assigned by management.
Benefits
- medical
- dental
- vision
- 401K
- company-provided short-term disability
- employee assistance program
- wellness program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
