SVP of Agency Underwriting

CrossCountry Mortgage, LLC

About The Position

The SVP of Agency Underwriting will be responsible for supporting the Agency Underwriting Department in their day-to-day requirements while ensuring service level agreements are being maintained. The SVP of Agency Underwriting provides solutions and assistance to loan level escalations, complex scenarios, and 2nd level mortgage reviews. Reporting directly to the Chief Operating Officer, the SVP of Agency Underwriting will also assist in special projects as directed by management.

Requirements

  • 5+ years’ Mortgage Underwriting Experience (FHA, VA, USDA, Conventional) with agency guideline knowledge.
  • 3+ years’ Underwriting management experience.
  • Extensive Understanding of FHA, VA and conventional loan guidelines.
  • Working knowledge of ATR/QM requirements.
  • Proficient in Microsoft Word, Excel, and Outlook.
  • Knowledge of compliance and disclosure requirements.

Nice To Haves

  • Direct Endorsement status from HUD and/or SAR authority from VA, experience with USDA, a plus.
  • Encompass LOS experience, a plus.

Responsibilities

  • Underwrite conventional and government loans (FHA, VA).
  • Maintain and report underwriter bonus.
  • Provide guidance and solutions to the underwriting team and branches for complex underwriting scenarios and escalations.
  • Assist in special projects and training as designated by management.
  • Communicate with branches on escalations and escalated scenarios.
  • Perform second level reviews as designated by senior management.
  • Work with underwriting team to maintain standard service level agreements.
  • Monitor underwriting pipeline to ensure productivity and adherence to set SLAs.
  • Provide mentoring and coaching to underwriting staff as identified or required by senior management.
  • Utilize problem solving, judgement, knowledge, and experience to effectively remedy loan level issues.
  • Manage department reports.
  • Communicate effectively with operations and sales staff to maintain a high level of customer service via phone and email.
  • Perform other related duties as assigned by management.

Benefits

  • medical
  • dental
  • vision
  • 401K
  • company-provided short-term disability
  • employee assistance program
  • wellness program
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