VP of Engineering

Schurz Communications • Denver, CO

1d

About The Position

The Vice President of Technology & Engineering is an executive leadership role responsible for OTAVA’s technology vision, engineering execution, infrastructure strategy, and product engineering advancement. The VP aligns Product, Engineering, Site Reliability, Cloud Infrastructure, Security, and Operational Excellence to deliver innovative, scalable, secure, and reliable cloud and managed service solutions. This role bridges product strategy and technical execution, keeping OTAVA’s platforms, systems, and services competitive, differentiated, and operationally sound.

The role leads engineering, site reliability, and operational teams of 20 or more professionals, and partners with executive leadership, Product, Sales, Operations, Security, Customer Success, and clients. It oversees technology strategy and roadmaps, product engineering, infrastructure and service reliability, operational processes, budgets, vendors, and technical team development.

Requirements

• 10 or more years of progressive IT, cloud, infrastructure, or engineering leadership experience.
• 5 or more years in senior leadership at Director or VP level.
• Experience managing global, cross-functional technical teams of 20 or more employees.
• Proven experience in cloud infrastructure, product engineering, MSP environments, systems architecture, vendor management, and budget ownership.
• Experience leading in Agile, Scrum, or iterative development environments.
• Deep operational experience across systems, networking, storage, cloud, security, and automation.
• Strong customer-facing leadership experience.
• Extensive knowledge of the relevant technical areas; the posting does not specify these areas after this phrase.
• Strong understanding of the relevant subject matter; the posting does not specify it after this phrase.
• Exceptional strategic planning and organizational leadership skills.
• Strong financial acumen.
• Excellent communication and executive presentation abilities.
• Proven ability to lead technical transformations.
• Strong customer engagement and stakeholder management capabilities.
• High emotional intelligence and people leadership maturity.
• Bachelor’s degree or relevant technical certifications required; the posting also identifies a BS in Computer Information Technology or a related field.

Nice To Haves

• One or more relevant industry-recognized certifications, such as MCSA, CCNA, CISSP, CCNET, CompTIA A+, MTA, or ITIL.

Responsibilities

• Define and execute OTAVA’s enterprise-wide technology and engineering strategy, aligning engineering, infrastructure, product development, and operations with corporate growth objectives.
• Lead the technology roadmap for cloud, infrastructure, security, automation, and managed services, and evaluate emerging technologies that support OTAVA’s competitive position.
• Partner with executive leadership on long-term innovation, scalability, and profitability goals.
• Serve as the executive liaison between Product Management and Engineering; collaborate on technical product roadmaps and service architecture.
• Oversee engineering development for new and existing products, integrations, and service enhancements, ensuring feasibility, performance, scalability, and security.
• Support Solution Architects and Sales teams with technical product enablement.
• Lead and develop engineering, site reliability, and operational teams, including Cloud Infrastructure, Systems Engineering, Site Reliability Engineering, Automation, Internal IT systems, and Security and compliance engineering.
• Drive operational excellence, service reliability, change management, and incident response; ensure teams meet performance, availability, and customer experience expectations.
• Manage technical escalations and executive-level service issues.
• Improve and scale operational frameworks, procedures, and technical processes; drive automation, orchestration, and process efficiencies.
• Establish KPIs and operational metrics for uptime, service delivery, NPS, CSAT, revenue retention, and team productivity.
• Manage change control, compliance, and service continuity strategies while balancing strategic projects with day-to-day operational priorities.
• Manage technology CAPEX and OPEX budgets, vendor relationships, and strategic technology partnerships; evaluate vendor performance, costs, and strategic fit.
• Support infrastructure investments, data center planning, and cloud platform optimization.
• Build, mentor, and scale high-performing technical teams; identify future roles, skills, and talent needs.
• Establish leadership development, technical training, and succession planning programs.
• Foster collaboration across Sales, Product, Operations, Security, and Customer Success, and promote accountability, innovation, and customer focus.
• Support executive customer relationships and technical business reviews; strengthen customer trust through reliable technical solutions.
• Collaborate with client-facing teams to improve customer retention and product adoption, and align technical capabilities with customer outcomes and market demand.

Benefits

• Competitive base salary of $190,000–$240,000, depending on experience and certifications.
• Bonus.
• 401(k) match.
• Health insurance.
• Generous paid time off.
• Paid volunteer time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive