VP of Engineering

Schurz Communications•Denver, CO
•$190,000 - $240,000

About The Position

The Vice President of Technology & Engineering is an executive leadership role responsible for OTAVA’s overall technology vision, engineering execution, infrastructure strategy, and product engineering advancement. The position aligns Product, Engineering, Site Reliability, Cloud Infrastructure, Security, and Operational Excellence to deliver innovative, scalable, secure, and reliable cloud and managed service solutions. It bridges product strategy and technical execution to keep OTAVA’s platforms, systems, and services competitive, differentiated, and operationally sound. The role oversees technology strategy and roadmaps, product engineering, cloud and infrastructure operations, security and compliance engineering, and operational improvement. It leads and develops technical teams of 20+ professionals, manages technology budgets and vendors, supports executive customer relationships, and promotes collaboration and accountability across the business.

Requirements

  • 10+ years of progressive IT, cloud, infrastructure, or engineering leadership experience.
  • 5+ years in senior leadership at Director or VP level.
  • Experience managing global, cross-functional technical teams of 20+ employees.
  • Proven experience in cloud infrastructure, product engineering, MSP environments, systems architecture, vendor management, and budget ownership.
  • Experience leading in Agile, Scrum, or iterative development environments.
  • Deep operational experience across systems, networking, storage, cloud, security, and automation.
  • Strong customer-facing leadership experience.
  • Exceptional strategic planning and organizational leadership skills.
  • Strong financial acumen.
  • Excellent communication and executive presentation abilities.
  • Proven ability to lead technical transformations.
  • Strong customer engagement and stakeholder management capabilities.
  • High emotional intelligence and people leadership maturity.
  • Bachelor’s degree or relevant technical certifications required; BS in Computer Information Technology or a related field is specified.
  • One or more relevant industry-recognized certifications, such as MCSA, CCNA, CISSP, CCNET, CompTIA A+, MTA, or ITIL.

Responsibilities

  • Define and execute OTAVA’s enterprise-wide technology and engineering strategy.
  • Align engineering, infrastructure, product development, and operations with corporate growth objectives.
  • Lead technology roadmaps for cloud, infrastructure, security, automation, and managed services.
  • Partner with executive leadership on innovation, scalability, and profitability goals, and evaluate emerging technologies.
  • Act as executive liaison between Product Management and Engineering; collaborate on product roadmaps and service architecture.
  • Oversee engineering development for new and existing products, integrations, and service enhancements, ensuring feasibility, performance, scalability, and security.
  • Support Solution Architects and Sales teams with technical product enablement.
  • Lead and develop engineering, site reliability, and operational teams of 20+ professionals across cloud infrastructure, systems engineering, SRE, automation, internal IT, and security and compliance engineering.
  • Drive operational excellence, service reliability, change management, and incident response; manage technical escalations and executive-level service issues.
  • Improve operational frameworks, procedures, and technical processes; drive automation, orchestration, and process efficiencies.
  • Establish operational KPIs and metrics for uptime, service delivery, NPS, CSAT, revenue retention, and team productivity.
  • Manage change control, compliance, service continuity, and the balance between strategic projects and day-to-day operations.
  • Manage CAPEX and OPEX technology budgets and vendor relationships; assess vendor performance, costs, and strategic fit.
  • Support infrastructure investments, data center planning, and cloud platform optimization.
  • Build, mentor, and scale technical teams; plan roles, skills, and talent strategies for organizational growth.
  • Establish leadership development, technical training, and succession planning programs.
  • Foster collaboration across Sales, Product, Operations, Security, and Customer Success and promote accountability, innovation, and customer focus.
  • Support executive customer relationships and technical business reviews, strengthen customer trust, and collaborate with client-facing teams to improve retention and product adoption.
  • Ensure OTAVA’s technical capabilities align with customer outcomes and market demand.

Benefits

  • Competitive base salary of $190,000–$240,000, depending on experience and certifications, plus bonus.
  • 401(k) match.
  • Health insurance.
  • Generous PTO.
  • Paid volunteer time off.
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