VP of Agency Underwriting (West Coast)

CrossCountry Mortgage, LLC

1d•Onsite

About The Position

As the VP of Agency Underwriting (West Coast), you will be responsible for supporting the Underwriting department in their day to day requirements while ensuring service level agreements are being maintained. The VP of Agency Underwriting provides solutions and assistance to loan level escalations, complex scenarios, and 2nd level mortgage reviews. Reporting directly to the Senior VP of Underwriting, the VP of Agency Underwriting will also assist in special projects as directed by management.

Requirements

Working knowledge of ATR/QM requirements.
Proficient in Microsoft Word, Excel, and Outlook.
Knowledge of compliance and disclosure requirements.

Nice To Haves

Direct Endorsement status from HUD and/or SAR authority from VA, experience with USDA, preferred.
Understanding of FHA, VA and Conventional loan guidelines, preferred.
Bachelor’s Degree or equivalent combination of education and experience, preferred.
5+ years of Mortgage Underwriting Experience (FHA, VA, USDA, Conventional) with agency guideline knowledge, preferred.
3+ years of Underwriting management experience, preferred.
Encompass LOS experience a plus.

Responsibilities

Ability to underwrite conventional and government loans (FHA, VA).
Maintain and report underwriter bonus.
Provide guidance and solutions to underwriting team and branches for complex underwriting scenarios and escalations.
Assist in special projects and training as designated by underwriting management.
Communicate with branches on escalations and escalated scenarios.
Perform second level reviews as designated by senior underwriting management.
Work with underwriting team to maintain standard service level agreements.
Monitor underwriting pipeline to ensure productivity and adherence to set SLAs.
Provide mentoring and coaching to underwriting staff as identified or required by senior management.
Utilize problem solving, judgement, knowledge, and experience to effectively remedy loan level issues.
Manage department reports.
Manage a team consisting of approximately five to ten individuals.
Communicate effectively with operations and sales staff to maintain a high level of customer service via phone and email.
Perform other related duties as assigned by management.