VP, Nursing Operations
About The Position
Under the direction and supervision of the Chief Nursing Officer, The Vice President of Nursing Operations leads and manages a national team of RN Case Managers. The primary responsibility of this role is to ensure the provision of comprehensive, coordinated care to participants. This includes dotted line oversight of Regional Nursing Directors and accountability for all performance measures. In addition, the Vice President is the strategic lead for the Hot Spot Team, deployed to centers as directed by the CNO. A significant part of the role involves developing high-functioning leadership within all nursing staff across the enterprise, including Nursing Staff Directors (NSDs) and other center-based nursing staff. This position requires a strong focus on participant-centric care while providing effective oversight and education to nursing leaders and staff, balancing both clinical and business needs. The role demands a proactive approach in supporting center nursing leadership through effective triad collaboration, with Regional Nursing Directors reporting on a dotted line basis. The Vice President's leadership is crucial in driving operational excellence and ensuring alignment with the organization’s goals and mission.
Requirements
- Bachelor of Science in Nursing (BSN) or Registered Nurse (RN) with equivalent experience will be considered.
- Current Registered Nurse License required in all states where InnovAge operates. Must hold a Compact License and ability to obtain a California license within 6 months of starting.
- Current CPR certification, or ability to obtain within a specified timeframe.
- 10+ yrs management experience in nursing/patient care leadership.
- 10+ yrs in nursing/healthcare, with a focus on post-acute, ambulatory care, or geriatrics.
- Proven experience in care redesign, workforce development, and mentorship of leaders, especially in a multistate environment.
- Demonstrated ability to lead complex organizational changes using influence and education.
- In-depth knowledge and experience in national healthcare trends, particularly related to senior care and community programs.
- At least ten years of experience in internal medicine or family practice, with a focus on geriatrics (long-term care, palliative care, or end-of-life care).
- Strong track record in leading and implementing cultural change.
- Self-motivation with a commitment to continuous improvement of processes and procedures.
- Robust analytical, quantitative, and operational skills.
- Proven ability to lead and build cross-functional teams to achieve measurable results.
- Demonstrated flexibility in managing multiple responsibilities simultaneously.
Nice To Haves
- Masters degree in Nursing
- Additional certifications relevant to geriatric care, healthcare management, or leadership.
- Experience in policy development and implementation within a healthcare setting.
- Advanced skills in strategic planning and healthcare service development.
- Experience with electronic health record systems and healthcare informatics.
- Demonstrated ability in financial management and budgeting within a healthcare context.
- Strong interpersonal and communication skills, with proven experience in stakeholder engagement and relationship building.
- Experience in working with diverse populations and fostering an inclusive workplace.
Responsibilities
- Coach and mentor the Regional Nursing Directors. Accountable for overall outcomes including staffing, budget, policies, and employee engagement in partnership with the CNO.
- Collaborate with community organizations and healthcare providers to enhance participant access to community-based services.
- Lead the Hot Spot Team to provide hands-on center support, training, coaching, mentoring, hiring, employee corrective actions plans, and ongoing consultative support. Focus on building a team approach across each center and the entire enterprise.
- Integral part of the De Nova Team for nursing, including evaluation of center needs, start-up activities, hiring and training new nursing leaders, and partnership with the enterprise team to open new centers.
- Provide strategic direction and guidance to the RNCM team, ensuring alignment with organization goals and mission.
- Supervise and support RNCM team across InnovAge, providing mentorship, training, and professional development opportunities.
- Establish and monitor key performance indicators to assess the quality, efficiency, and outcomes of RN Case management services.
- Assist in the development of nursing standards of care for InnovAge.
- Foster a collaborative and inclusive work environment that encourages teamwork, communication, and a participant-centric approach to care.
- Ensure compliance with all applicable regulatory requirements, accreditation standards, and best practices in nursing practices.
- Conduct regular audits and quality improvement activities to identify areas for improvement and implement corrective action as needed.
- Reviews budgets/reports to ensure accurate center staffing, compliance, utilization.
- Analyze KPIs to identify opportunities to improve existing nursing programs and operations.
- Consult with stakeholders across the enterprise to identify training and special project needs.
- Recommend nursing program improvements to the CNO and assist with implementing changes approved.
- Engage cross-functionally with all departments to assist the centers in meeting or exceeding metrics/compliance/staffing.
- Assist with staffing/training for new centers/new business.
Benefits
- medical/dental/vision insurance
- short and long-term disability
- life insurance and AD&D
- supplemental life insurance
- flexible spending accounts
- 401(k) savings
- paid time off
- company-paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Executive
