VP/MD, Technology Business Operations
About The Position
The VP/MD, Technology Business Operations leads Technology’s financial operations in partnership with FP&A, helping turn existing cost-tagging, tracking, and reporting capabilities into accurate, well-understood budgets, forecasts, and spending decisions. The role reconciles staffing, vendor, and spending assumptions; challenges weak estimates; explains variances; presents spending choices; and drives purchases and renewals through Procurement while respecting corporate controls and approval authority. The position program-manages agreed cross-cutting initiatives by coordinating owners, dependencies, milestones, and risks, while accountable leaders retain ownership of outcomes. It facilitates Technology’s strategic and annual planning in partnership with the CTO and deputy CTOs, runs the leadership team’s operating cadence, and makes audit and risk commitments, exceptions, and decisions visible. The role uses delegated CTO authority to secure inputs and resolve friction, escalating decisions outside its mandate. As Technology’s primary coordination point with HR, the role aligns organizational, reporting, performance-planning, headcount, contractor, and hiring activities with HR, Finance, and the deputy CTOs. It coordinates goal-setting, performance-review, calibration, staff-development, training-approval, engagement-survey, and recognition activities, while managers retain responsibility for feedback, ratings, and employee decisions. The role leads Technology communications to executives, staff, and business partners, including monthly and quarterly business reviews, executive materials, town halls, staff messages, and notices about organizational, policy, and process changes. It manages a small team while remaining hands-on in financial analysis, communications, and complex coordination. Some travel to OMF sites is required.
Requirements
- 12–15 years of experience in technology business operations or technology financial management, including leadership of cross-functional programs.
- At least 5 years of management experience.
- Deep technology financial management experience in budgeting, forecasting, variance analysis, and procurement.
- Ability to coordinate Technology activities in support of Finance, Procurement, third-party risk, and other corporate functions while respecting FP&A’s ownership of financial planning and analysis.
- Ability to explain cost drivers and trade-offs clearly.
- Ability to work through others across Technology and corporate functions and secure action from senior leaders without direct authority.
- Ability to exercise delegated executive authority with discretion and firmness.
- Ability to set the function’s direction in alignment with Technology strategy, in partnership with the CTO and deputy CTOs.
- Demonstrated use of AI to simplify and accelerate recurring work, with verification of outputs and protection of sensitive information.
- Bachelor of Science degree in Business, Finance, Computer Science, or a related field.
- Excellent communication skills, including executive writing and clear messaging for a broad staff audience.
- Experience with financial modeling and reporting, including Technology cost tagging, spend reporting, and contract and procurement tracking.
- Ability to use AI tools for analysis, drafting, and agentic workflows.
- Familiarity with Oracle Financials, Beeline, Microsoft 365, Atlassian, and Slack.
- Some travel to OMF sites.
Responsibilities
- Lead Technology’s financial operations in partnership with FP&A, supporting FP&A’s ownership of financial planning and analysis.
- Develop accurate and well-understood budgets, forecasts, and spending plans from cost-tagging, tracking, and reporting capabilities.
- Reconcile staffing, vendor, and spending assumptions; challenge estimates; explain variances; and present spending choices.
- Drive purchases and renewals through Procurement while observing corporate controls and approval authority.
- Program-manage agreed cross-cutting initiatives by coordinating owners, dependencies, milestones, and risks.
- Facilitate Technology’s strategic and annual planning in partnership with the CTO and deputy CTOs.
- Run the Technology leadership team’s operating cadence.
- Make audit and risk commitments, exceptions, and required decisions visible beyond the audit and risk group.
- Use delegated CTO authority to secure inputs and resolve friction, and escalate decisions outside the role’s mandate.
- Coordinate with HR on Technology organizational, reporting, and performance-planning activities.
- Align headcount, contractors, and hiring plans with HR, Finance, and the deputy CTOs.
- Coordinate goal-setting, performance-review, calibration, and other staff-management cycles while managers retain responsibility for feedback, ratings, and employee decisions.
- Coordinate staff development across HR-led and Technology-led training, manage training approvals, and connect otherwise siloed efforts.
- Coordinate Technology engagement surveys and recognition programs.
- Lead Technology communications to executives, staff, and business partners, including business reviews, executive materials, town halls, staff messages, and organizational, policy, and process-change notices.
- Manage a small team of individual contributors while remaining hands-on with financial analysis, communications, and difficult coordination.
Benefits
- Health and well-being options for team members and their dependents
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan with a 10% share discount
- Tuition reimbursement
- Continuing education
- Eligibility for a competitive bonus compensation program based on individual and company performance
- Equity grants based on individual and company performance
- Paid time off
- Paid volunteer time
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What This Job Offers
Job Type
Full-time
Career Level
Executive
