VP/Market Manager

Spencer Savings Bank•Elmwood Park, NJ

14h•Hybrid

About The Position

The Market Manager is responsible for the successful business development of their market, which includes business planning and budgeting, and attaining commercial deposit, loan, and revenue goals. They are also responsible for developing a business referral network (Centers of Influence - COIs) which will drive the majority of their business development growth, prospecting of potential clients, active participation in business networking events, and holding leadership roles within community and business organizations to build the bank's brand recognition and extend name recognition and reputation. The Market Manager is responsible for the coaching, performance management, and talent management of their direct reports. They are also responsible for overseeing their market branches' operational and compliance proficiencies, sales success, and the development of branch employees, while ensuring that the branches practice sound risk management and adhere to all policies and procedures of the Bank. Market Managers manage more than one branch. The Market Manager is responsible for spending a minimum of 75% of their time outside the office doing business development. The other 25% of their time should be spent on coaching, branch observations, administrative/reporting responsibilities, and filling in for the FCM only when instructed to do so by the VP of Sales.

Requirements

Bachelor’s Degree
7 years in a retail bank sales/service management
3-5 years management/supervisory experience
Strong interpersonal skills, including listening, written and verbal communication
Ability to work with a wide variety of personalities in a courteous and professional manner
Solid math and analytical skills
Highly accountable and can hold others accountable
Ability to understand and follow safety and security practices
Strong relationship building skills
Proven ability to build relationships through consultative conversations and to identify customer needs and translate those needs into closed sales
Strong customer service/advocacy skills
Solid organizational and time management skills
Solid PC skills; and the ability to quickly learn other computer programs, including Microsoft office
Ability to fairly evaluate others on their performance and take corrective action when necessary
Ability to effectively coach, develop and manage staff to performance expectations

Nice To Haves

Multi-branch bank management experience preferred

Responsibilities

Acquisition of profitable new commercial banking deposit and lending relationships for their market area.
Create and develop with their Financial Center Managers an annual business plan for each branch that rolls up to the market with strategies, tactics, and expectations.
Develop and cultivate a minimum of 2-3 Centers of Influence that actively refer profitable commercial deposit and lending relationships, with one being a CPA.
Actively involved in business organizations within their market area and hold leadership positions within those business organizations.
Responsible for the consistent monthly coaching and development of their Financial Center Managers.
Responsible for overseeing and holding their Financial Center Managers accountable to managing the sales management, performance management, talent management, operations/compliance management, service management, and coaching/employee development processes within their respective branches.
Responsible for working with Financial Center Managers to create a budget that they hold each FCM accountable to achieving.
Holds FCM accountable to achieving branch sales, service, operational, and compliance expectations.
Responsible for working in the branch for coverage purposes if asked by senior management.
Perform other duties as assigned.