VP, Key Accounts

XIFIN • Charleston, SC

14h • Remote

About The Position

At XiFin, we believe a healthier, more efficient healthcare system starts with strong financial and operational foundations. Our innovative technologies help diagnostic providers, laboratories, and healthcare systems manage complexity, drive better outcomes, and stay focused on what matters most: patient care. We’re on a mission to simplify the business side of healthcare—and we know that mission takes people from all backgrounds and experiences. Whether you’re early in your career or bringing years of expertise, we welcome your perspective, your curiosity, and your passion. We value individuals who ask questions, challenge the status quo, and want to grow while making a real difference. As a VP, Key Accounts, you will steward and grow relationships with enterprise -level, high impact accounts, acting as a trusted advisor to executive stakeholders. You’ll drive renewals, expansions, and multi-year agreements, ensuring our solutions deliver measurable business impact. This role is ideal for someone who excels at executive engagement, strategic thinking, and persuasive collaboration. You thrive in a results-driven environment where compensation is directly tied to your success in driving revenue and expanding strategic partnerships. This position is not eligible for employment sponsorship now or in the future. Applicants must have current and ongoing authorization to work in the United States.

Requirements

• Strategic thinker with the ability to translate complex business objectives into actionable account plans
• Excellent communication skills, with confidence engaging VP/C-level stakeholders (e.g., CFO, VP Revenue Cycle, CIO)
• Proactive, organized, and detail-oriented approach to account management
• Ability to collaborate cross-functionally with internal executive sponsors, product, and operations leadership
• Bachelor’s degree in business, Healthcare, Technology, or a relevant discipline
• 10+ years of experience in strategic account management, preferably in healthcare technology
• Demonstrated success in managing executive-level relationships and driving revenue expansion
• Experience with KPI analysis, business reviews, and contract negotiations
• Familiarity with CRM systems and data analytics platforms

Responsibilities

• Maintain and grow executive relationships with strategic accounts, ensuring alignment with customer long-term objectives
• Drive renewals, expansions, and multi-year agreements, proactively identifying new opportunities for revenue generation and activation
• Elevate the partnership beyond vendor status, positioning XiFin as a trusted advisor
• Lead Quarterly Executive Business Reviews (EBRs) focused on revenue, service outcomes, product roadmap, expansion opportunities, and executive alignment
• Facilitate Monthly Account Steering Meetings to review contract commitments, escalate issues, and align on joint priorities
• Manage assigned account portfolio and associated pipeline including renewals, expansions, new sites and other new product/service lines and/or modules
• Drive joint innovation and roadmap discussions, incorporating voice-of-customer insights

Benefits

• Comprehensive health benefits including medical, dental, vision, and telehealth
• 401(k) with company match and personalized financial coaching to support your financial future
• Health Savings Account (HSA) with company contributions
• Wellness incentives that reward your preventative healthcare activities
• Tuition assistance to support your education and growth
• Flexible time off and company-paid holidays
• Social and fun events to build community at our locations!

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 251-500 employees