VP Key Account Management - North America m/f/d

AB Tasty • New York, NY

47d • Hybrid

About The Position

AB Tasty recently joined forces with VWO to create a leading digital experimentation and experience optimization platform, empowering brands to deliver smarter, faster, and more impactful digital experiences. Since 2009, AB Tasty has partnered with over 1000 global brands, including Kering, McDonald’s, and LVMH, and maintains a strong international presence with a global team of 400+ talents. Their mission is to help brands grow by creating meaningful user experiences that drive business performance. The company fosters a dynamic, international environment driven by values of client satisfaction, impact, going above and beyond, and teamwork. This role is for a "builder-leader" responsible for merging two global Key Account Management (KAM) organizations, driving retention and expansion revenue across the North American enterprise portfolio.

Requirements

• Proven experience in leading commercial or sales teams within the SaaS, MarTech, or Digital Experimentation industry, specifically at the VP or Senior Director level.
• Confidence in managing complex "change management" scenarios, such as mergers or acquisitions, and leading diverse teams across multiple time zones (including India and the US).
• Eagerness to be a hands-on builder who can develop processes from scratch while maintaining a high-level strategic vision and a strong hunter mindset for account growth.

Responsibilities

• Manage the post-merger integration of VWO and AB Tasty account management teams, harmonizing processes and cultures to create a unified North American KAM organization.
• Build and maintain high-level "Executive Sponsor" relationships with C-level stakeholders at our most strategic Enterprise accounts to ensure long-term retention.
• Drive a "sales-first" culture within the existing business, focusing on identifying upsell/cross-sell opportunities and hitting aggressive Net Revenue Retention (NRR) targets.
• Lead the evolution of our North American market coverage strategy, navigating the complexities of a combined product roadmap and a "fast and curious" global environment.
• Liaise with the VP of Sales, Product, and Marketing teams to ensure client feedback directly influences the post-merger product evolution.
• Act as a key representative and advocate for the North American market, blending entrepreneurial spirit with disciplined executive leadership to disrupt the digital experience space.

Benefits

• Make a Real Impact: Directly influence our success and contribute to the company’s growth.
• Ownership & Autonomy: We believe in trust—no micromanagement, just the freedom to excel.
• International Culture: Collaborate with a diverse, global team across 8 countries.
• Career Development: We offer vast opportunities for professional growth, education, and upward mobility.
• Flexible Work: Enjoy a balanced schedule with up to 3 days of remote work per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 101-250 employees