VP, IT Operations

our team • Charlotte, NC

3d • Hybrid

About The Position

SPX is a diverse team of unique individuals who all make an impact. As the VP, IT Operations, you will lead the strategy, modernization, and operational excellence of the enterprise technology infrastructure and service delivery organization.
This role is responsible for all core infrastructure and operations functions including Data Center Operations, Servers, Storage, Network, End User Computing, Voice, Mobile, and Enterprise Service Delivery (internal technical support and outsourced 24x7 helpdesk). You will ensure high availability, resiliency, scalability, and cost-effectiveness across all environments while evolving the organization toward a modern, hybrid, cloud-smart architecture.
You will assess the current infrastructure footprint and operating model, define a forward-looking strategy aligned to business growth and M&A activity, and build the capabilities required to support a scalable, secure, and resilient enterprise platform. This role requires a transformational leader who can modernize legacy environments, elevate team performance, and ensure infrastructure and service operations enable—not constrain—SPX’s strategic objectives.

Requirements

• 10+ years of progressive experience in enterprise IT infrastructure and operations
• 5+ years of leadership experience managing multi-disciplinary infrastructure and service teams
• Demonstrated experience leading infrastructure modernization or transformation initiatives
• Experience designing and operating hybrid environments incorporating on-prem data centers and cloud (IaaS/PaaS)
• Experience supporting M&A integration activities
• Proven track record improving uptime, resiliency, and operational maturity

Nice To Haves

• Deep technical knowledge across servers, storage, virtualization, networking, voice, end user computing, and data center operations
• Strong understanding of cloud architecture principles (AWS, Azure, or equivalent)
• Experience modernizing legacy voice/PBX and infrastructure platforms
• Experience evaluating build vs. colocation vs. cloud strategies
• Strong financial acumen related to infrastructure cost modeling and optimization
• Experience leading teams through cultural and technical transformation
• Ability to balance risk management with innovation and business agility
• Excellent written and verbal communication skills, with the ability to present technical strategies to executive audiences
• Strong organizational and prioritization skills in complex, multi-initiative environments
• Cloud architecture certifications preferred
• ITIL or related service management certifications preferred

Responsibilities

• IT Operations Strategy
• Network Administration
• Technical Service / Support
• Team Leadership

Benefits

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 501-1,000 employees