VP, Hospitality Asset Management

BHC

1d • Hybrid

About The Position

The Vice President of Hospitality Asset Management is a senior leadership role responsible for driving the strategic performance, physical integrity, and long-term value of BHC's hospitality asset portfolio. This individual thinks ahead, identifies what needs to be done before it becomes urgent, and ensures every project and capital initiative is executed with precision and purpose. While operational excellence and service standards remain important, the primary focus of this role is asset stewardship, project leadership, and forward-thinking planning. The VP serves as the connective tissue between hospitality operations, design and construction, ensuring that every investment made into BHC's properties is delivered on time, within budget, and to the highest standard. This individual is also responsible for establishing clear standards of excellence across all areas of the operation and ensuring those standards are consistently enforced without exception. Excellence at BHC is not aspirational. It is the baseline, and it is this role's responsibility to make sure it stays that way.

Requirements

• A minimum of ten years of progressive experience in hospitality asset management, capital project management, or a senior multi-property operations role.
• Demonstrated experience managing large-scale renovation and construction projects within active hospitality environments.
• Strong understanding of asset lifecycles, capital planning, and return on investment analysis.
• Familiarity with Forbes Travel Guide standards and the certification process.
• Hands-on experience with Medallia or a comparable guest experience platform.
• Solid financial acumen with experience overseeing project budgets and operational P&L statements.
• A proven track record of establishing operational standards and building the accountability structures necessary to enforce them consistently across a large and diverse team.
• Exceptional organizational skills with the ability to manage a complex portfolio of concurrent priorities.
• A natural forward thinker who anticipates needs, moves proactively, and drives results.
• Strong communicator and collaborator who can work effectively across operations, finance, design, and construction.
• Bachelor's degree in Hospitality Management, Real Estate, Construction Management, Business Administration, or a related field preferred.
• Ability to conduct property walkthroughs and site visits across multiple locations, including active construction environments.
• Ability to travel between BHC properties within the Charleston area and, as needed, to other relevant project sites.
• Ability to stand, walk, climb stairs, and navigate job sites for extended periods.
• Ability to review detailed construction drawings, digital reports, and financial documents.
• Ability to work a schedule that reflects the demands of a senior leadership role in an active hospitality portfolio, including availability outside standard business hours when project or operational needs require.

Nice To Haves

• An advanced degree is a plus.

Responsibilities

• Serve as the primary steward of BHC's hospitality asset portfolio.
• Continuously assess the condition, performance, and long-term trajectory of each property to identify needs, risks, and opportunities.
• Develop and maintain a forward-looking asset management plan that anticipates capital requirements, lifecycle replacement schedules, and property enhancement priorities well in advance.
• Ensure every asset is positioned to perform at its highest potential and that BHC's investment in each property is protected and grown over time.
• Present regular asset performance updates and strategic recommendations to the COO and executive leadership.
• Own the full lifecycle of all hospitality projects from initial identification and scoping through design, construction, and final delivery.
• Establish clear project goals, timelines, budgets, and accountability structures for every initiative.
• Conduct regular project reviews and site visits to monitor progress, identify risks, and ensure all parties are performing to expectations.
• Escalate concerns proactively and drive solutions with urgency.
• Ensure that no project is considered complete until all punch list items are resolved and the space is fully ready to receive guests at BHC standards.
• Manage multiple concurrent projects across the portfolio with discipline and clarity.
• Continuously look ahead to anticipate what each property will need in the next six months, one year, and three to five years.
• Build and maintain a comprehensive capital expenditure pipeline that is prioritized by urgency, guest impact, and return on investment.
• Partner with the COO and finance team to ensure capital plans are well-funded, clearly communicated, and aligned with the overall strategic direction of BHC.
• Identify emerging risks to asset quality before they become guest-facing issues and move quickly to address them.
• Collaborate closely with the design and development team throughout every phase of every project.
• Represent the operational and asset perspective during design reviews, scope approvals, and value engineering discussions to ensure decisions serve both the long-term integrity of the asset and the day-to-day needs of the operation.
• Monitor budgets and timelines with rigor and hold the construction team accountable to agreed-upon milestones.
• Conduct regular site walks and progress meetings and serve as the primary point of escalation when issues arise.
• Ensure seamless transitions from construction back to full operations with minimal disruption to guests and associates.
• Maintain a clear and detailed view of the financial performance of each hospitality asset.
• Oversee capital project budgets, track expenditures against approved budgets, and ensure accurate and timely financial reporting to the COO.
• Partner with property General Managers and the finance team on operational P&L review, identifying trends that may signal underlying asset or operational issues requiring attention.
• Ensure all capital investments are tracked, documented, and delivering the intended return.
• Define what excellence looks like across every touchpoint of the BHC hospitality experience and put it in writing.
• Develop clear, measurable standards covering physical asset condition, service delivery, associate presentation, guest-facing spaces, back-of-house operations, and overall property quality.
• Implement a structured and consistent enforcement framework that holds every property, every leader, and every associate accountable to the defined benchmarks.
• Conduct regular audits and assessments to measure compliance, document deficiencies, and drive corrective action with urgency and follow-through.
• Partner with property leadership to ensure standards are understood, trained, and embedded into the daily culture of each operation.
• Apply an uncompromising standard of detail across every property, project, and interaction, and hold every team and every vendor to that standard without exception.
• Maintain a working knowledge of and accountability for operational performance across all hospitality properties.
• Conduct regular property assessments to ensure BHC brand standards, Forbes Travel Guide criteria, grooming and uniform standards, and overall quality benchmarks are being upheld.
• Use Medallia guest feedback data to identify operational or physical deficiencies that may point to broader asset issues.
• Partner with property leadership to ensure corrective action is taken swiftly and standards are sustained.

Benefits

• A career at BHC is an opportunity to grow, innovate, and make a lasting impact.
• Here, we cultivate a culture where excellence and integrity thrive, and where each team member’s potential is nurtured in a dynamic, supportive environment.
• Your talents are recognized.
• Your ambitions are encouraged.
• Your work truly matters.
• Join us and discover where your journey at BHC can take you.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior