VP, Head of Consumer Compliance and Fair Banking Advisory

MVB Bank

4h • Remote

About The Position

The VP, Consumer Compliance and Advisory is a strategic leadership role responsible for consumer lending and deposit compliance advisory across MVB's direct banking operations and extensive fintech partnership ecosystem. This role provides sophisticated regulatory interpretation and strategic guidance for consumer lending products, deposit products, and payments services delivered through both traditional channels and Banking-as-a-Service (BaaS) partnerships. As the bank's senior consumer compliance expert, this VP leads strategic advisory for fintech lending partnerships, ensuring sponsor bank responsibilities are met while enabling innovation. The role requires deep consumer lending regulatory expertise (TILA, RESPA, ECOA, HMDA) combined with practical fintech partnership and Banking-as-a-Service experience. This position reports to the SVP/Head of Compliance Advisory & Risk and is a critical member of the Advisory leadership team with significant executive exposure.

Requirements

• 10+ years consumer lending compliance experience (TILA, RESPA, ECOA, HMDA, state lending laws)
• 5+ years fintech partnership, sponsor bank, or Banking-as-a-Service compliance experience
• VP or Director-level consumer compliance leadership, managing staff
• Direct examination management experience (led exams, not just participated)
• Experience reviewing and approving consumer lending products
• Experience with both direct consumer lending AND fintech partner programs
• Deep expertise in TILA, RESPA, ECOA, HMDA, UDAAP (can interpret novel applications)
• Strong knowledge of Reg E, Reg CC, EFTA, FCRA, E-Sign Act
• Understanding of state lending laws, licensing requirements, and rate caps across multiple states
• Familiarity with fair lending requirements and statistical analysis methodologies
• VP-level executive presence with credibility with C-suite, Board, and regulators
• Exceptional ability to translate complex regulations into actionable business guidance
• Business partnership orientation (enables vs. blocks)
• Proven track record building and developing high-performing compliance teams
• Bachelor's degree in Finance, Business, Law, or related field required
• Active CRCM (Certified Regulatory Compliance Manager) or CAFP certification required

Nice To Haves

• Consumer compliance leadership at sponsor bank
• CFPB supervisory examiner or senior policy role
• Built consumer compliance programs for fintech lending platforms or digital banks
• Led consumer compliance through consent order or regulatory enforcement (successful remediation)
• Experience with marketplace lending, BNPL, or embedded finance partnerships
• Advanced fair lending statistical analysis capabilities
• JD, MBA, or relevant Master's degree strongly preferred

Responsibilities

• Lead Consumer Compliance Advisory function as part of Compliance Advisory & Risk organization
• Manage team of professionals including Consumer Lending Compliance, Deposits & Payments Compliance, CRA, Fair Lending and Complaint Management
• Develop and mentor Advisory team focused on strategic thinking and business partnership
• Build advisory culture that enables business growth while ensuring consumer protection
• Lead consumer compliance due diligence and advisory for all fintech lending, BaaS, and payments partnerships
• Review and approve partner loan programs, underwriting criteria, pricing, disclosures, and servicing practices
• Assess TILA, ECOA, UDAAP, RESPA, and state lending law compliance for partner programs
• Conduct comprehensive review of partner marketing materials, applications, and customer communications
• Establish consumer compliance requirements for partnership agreements (SLAs, monitoring, reporting)
• Design ongoing consumer compliance monitoring frameworks for active fintech partnerships
• Review partner complaint data monthly and identify systemic consumer compliance issues
• Sign off on consumer compliance approval for high-risk partnership onboarding
• Monitor CFPB guidance on sponsor bank responsibilities and adjust frameworks accordingly
• Present fintech partnership consumer compliance risk to executive management
• Design fair lending risk assessments for lending products in coordination with CRA & Fair Lending
• Interpret UDAAP requirements for lending products and practices
• Review FCRA compliance for credit reporting and prescreened offers
• Create advisory playbooks and implementation guides for Operations execution
• Review consumer compliance implications for all new consumer lending, deposit, and payment products
• Conduct comprehensive compliance assessments for new product launches
• Provide pre-launch advisory on product features, pricing, disclosures, and marketing
• Design compliance monitoring approaches for new products
• Advise on competitive product positioning within regulatory constraints
• Balance innovation enablement with consumer protection requirements
• Conduct annual Consumer Compliance Risk Assessment covering products, channels, and partnerships
• Manage FDIC and state banking regulator exams
• Maintain proactive relationships with regulatory agencies
• Escalate material consumer compliance risks to SVP/Head of Advisory and CCO

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA)
• Short- and Long-Term Disability Plan
• Group Life Insurance
• 401K Salary Deferral Plan
• Wellness Program
• Education & Tuition Expense Reimbursement
• PTO and Unique Vacation Purchase Program
• Nationwide Pet Insurance Coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees