VP, Global Process Owner

Reinsurance Group of America, Incorporated•Chesterfield, MO

2d•$150,770 - $224,640

About The Position

Reporting to the SVP, Enterprise Strategy Execution within the Enterprise Strategy Office, the VP, Global Process Owner (GPO) is the single accountable executive for one or more prioritized global end-to-end enterprise processes. The role exists to establish clear ownership, eliminate fragmentation, and drive consistent performance across regions and functions where enterprise-level coordination delivers the greatest value. The GPO sets global process direction and standards, defines performance expectations, and owns enterprise‑wide improvement priorities and sequencing. While execution remains primarily within regions and functions, the GPO provides the governance, decision rights, and enabling coordination required to improve efficiency, quality, scalability, and control outcomes across the full global process. As a senior enterprise leader, the GPO translates strategic intent into operational reality by aligning process design, automation, data, controls, and metrics into a coherent global approach. This role works closely with business, technology, data, risk, and finance partners to ensure improvements are practical, sustainable, and measurable.

Requirements

Bachelor’s Degree in Arts/Sciences (BA/BS) or equivalent related work experience required
10+ Years Experience in insurance, reinsurance, or financial services, with demonstrated exposure to global operations required
5+ Years Senior leadership experience owning or governing complex, cross‑functional processes across regions or business units required
5+ Years Experience running a PMO or large multiyear portfolio of projects required
5+ Years Experience leading enterprise transformation, operating model change, or large‑scale process improvement initiatives required
Familiarity with automation, data, and digital enablement in operational environments required
Proven ability to influence and drive outcomes in a federated operating model without direct line authority preferred
Expert ability to assess, design, and improve global business processes, applying structured methodologies to drive standardization, simplification, and measurable performance improvement required
Highly advanced influencing and persuasion skills, including the ability to align senior leaders, resolve cross‑functional trade‑offs, and drive adoption of global standards and decisions required
Strong governance and decision‑rights orientation, including comfort making and enforcing enterprise‑level process decisions and resolving exceptions required
Highly advanced capability to lead complex, multi‑initiative portfolios, making prioritization and sequencing decisions across competing demands rather than managing individual projects required
Highly advanced ability to translate enterprise strategy and business needs into scalable process standards, priorities, and outcome‑focused solutions required
Enterprise decision‑making and judgment, with the ability to balance efficiency, scalability, risk, and local market considerations required
Advanced ability to investigate, analyze and solve complex problems/issues; Advanced analytical and problem-solving skills required
Highly advanced change leadership skills, including driving understanding, ownership, and sustained adoption of new standards, processes, and ways of working across regions and functions required
Highly advanced oral and written communication skills, demonstrating the ability to convey complex process, performance, and trade‑off decisions clearly to executive, regional, and functional stakeholders; ability to lead and influence teams across a federated organization required
Advanced Microsoft Office and SQL skills, with the ability to interpret and communicate performance, operational, and financial data required

Nice To Haves

Advanced degree (MBA or equivalent) or progress toward a relevant professional designation preferred
Seasoned RGA employee preferred
Procsi Change Management trained preferred
Lean Six Sigma trained or comparable certification preferred

Responsibilities

Serve as the single enterprise owner for assigned global processes, accountable for defining direction, making enterprise level decisions, and delivering measurable business outcomes across regions and functions.
Establish clear ownership to eliminate fragmentation, drive consistency, and ensure the process operates as a coherent global capability rather than a collection of local practices.
Define, maintain, and govern global process standards, including allowable variants, exception criteria, and escalation paths. Ensure standards enable scalability, efficiency, and control while remaining practical within regulatory, market, and business constraints.
Establish a comprehensive global performance framework for assigned processes, including outcome measures, operational KPIs, service level expectations, and control indicators. Monitor performance trends, diagnose root causes of issues, and ensure transparent reporting to senior leadership.
Partner with Risk, Compliance, Finance, and Internal Audit to ensure that controls, governance requirements, and financial integrity are consistently embedded across the global process, balancing efficiency and speed with strong risk discipline.
Identify and prioritize enterprise level improvement opportunities across assigned processes, using a fact based view of value, feasibility, capacity, and readiness. Determine where simplification, standardization, automation, or data enablement will produce the greatest enterprise impact.
Own the sequencing and roadmap for global process improvement, ensuring initiatives are deliberately phased, integrated with enterprise priorities, and achievable within organizational capacity. Avoid fragmented or duplicative efforts by aligning improvement work under a single global agenda.
Lead and coordinate multidisciplinary teams aligned to the global process, bringing together business leaders, subject matter experts, continuous improvement capabilities, and data and technology partners to shape the automation roadmap and translate strategy into practical delivery.
Work closely with regional and functional leaders to enable adoption of global standards and improvements, providing direction, support, and escalation as needed while respecting local execution responsibility.
Act as the final decision maker for global process design choices, prioritization trade offs, and exception approvals. Ensure decisions are grounded in enterprise value, risk awareness, and long term sustainability rather than localized optimization.
Provide clear, concise updates and recommendations to executive leadership and governance forums on process performance, risks, progress, and realized benefits. Build trust at the senior level by demonstrating disciplined ownership, transparency, and follow through.