Global Process Owner – Partner Operations

Equinix • Tampa, FL

1d • $136,000 - $204,000

About The Position

Leverages data and technology to support the sales organization, diagnose issues, and design solutions.

Requirements

• 10+ years of experience in GTM Transformation, Partner Operations, Channel Operations, Revenue Operations, Commercial Operations, or similar functions within a technology or B2B enterprise environment
• Experience designing and operationalizing partner-led go-to-market processes, including partner onboarding, lead management, deal registration, co-sell motions, partner attribution, and partner opportunity management
• Proven track record leading cross-functional transformation initiatives and establishing scalable operating models across Partner, Sales, Marketing, Commercial, and Technology organizations
• Strong understanding of how partner motions integrate with the broader Lead-to-Cash lifecycle, including lead routing, opportunity management, forecasting, renewals, and revenue attribution

Responsibilities

• Partners with Partner Sales, Channel, Alliances, Marketing, Commercial, and CRO leadership to identify and prioritize high-impact partner process improvements aligned to revenue objectives
• Helps define and refine scalable operating models across partner-led motions including partner sourcing, co-sell, deal registration, partner opportunity management, and partner renewals
• Develops lightweight business cases and ROI assessments to inform prioritization decisions
• Collaborates cross-functionally to translate strategic initiatives into clear process, policy, and system requirements
• Leads design and documentation of global process standards across key partner lifecycle domains (e.g., partner onboarding, partner lead management, deal registration, co-sell motions, attribution, incentive management, and partner renewals)
• Defines roles, responsibilities, stage criteria, and handoffs across Partner, Sales, Marketing, Commercial, and Operations teams
• Establishes governance structures and ensures consistent global adoption of standardized partner processes
• Drives continuous improvement by identifying breakdowns, root causes, and opportunities for simplification
• Partners with Partner Sales, Marketing, Commercial, Finance, Legal, and Technology teams to execute prioritized initiatives
• Translates business needs into actionable requirements and collaborates with digital/technology teams through implementation
• Supports rollout of new partner programs, processes, and capabilities while ensuring alignment with enablement and communication plans
• Measures impact of changes using defined success metrics and drives iterative refinement
• Acts as a trusted advisor to Partner and CRO leaders on partner process effectiveness, scalability, and growth opportunities
• Works closely with CRO and Technology teams to ensure process, policy, and system alignment
• Considers up- and downstream impacts of process changes across the partner ecosystem and customer lifecycle

Benefits

• Employee Assistance Program
• Health insurance
• Life insurance
• Disability insurance
• Voluntary plans
• Retirement plan
• Paid Time Off (PTO)
• Paid Holidays
• Healthcare coverage that complements the provincial healthcare system (Canada)
• Defined Contribution Pension Plan (DCPP) (Canada)
• Group Retirement Savings Plan (RRSP) (Canada)
• Tax-Free Savings Plan (TSFA) (Canada)
• Vacation (Canada)
• Personal time (Canada)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed