VP, Global Infrastructure & Operations

Reinsurance Group of America•Creve Coeur, MO

3d•$215,150 - $320,730•Hybrid

About The Position

The Vice President, Global Infrastructure & Operations is accountable for the global strategy, operating model, financial performance, resilience, and modernization of RGA's enterprise infrastructure services across data centers, private cloud, public cloud, network, identity, and infrastructure operations. The role leads a geographically dispersed organization and strategic partners delivering secure, scalable, highly available, and cost effective services supporting RGA's global business operations. Working closely across Global Technology, Global Security, Enterprise Architecture, and business leadership, the Vice President, Global Infrastructure & Operations translates enterprise priorities into multi-year infrastructure roadmaps and is accountable for execution, service performance, risk reduction, and measurable business outcomes.

Requirements

Bachelor’s Degree in Arts/Sciences (BA/BS) in Computer Science, Information Technology, Engineering, Business, or a related field, or an equivalent combination of education and experience required
15+ Years of progressive technology leadership experience, including at least 10 years leading large-scale infrastructure and operations functions in a complex, geographically dispersed enterprise environment required
Demonstrated experience leading leaders and developing high performing global teams, managing significant operating and capital budgets, directing strategic suppliers, and delivering complex multi-year transformation and resilience programs. required
Exceptional leadership capability with demonstrated success leading leaders, building succession depth, and producing results through a large, geographically dispersed organization. required
Highly advanced strategic planning, decision-making, and execution skills, with the ability to translate enterprise objectives into multi-year technology roadmaps, investment priorities, and measurable outcomes. required
Proven accountability for global, business-critical infrastructure and operations services in a complex hybrid technology environment. required
Demonstrated ability to lead enterprise transformation, operational resilience, and risk-reduction programs involving multiple technology domains, business stakeholders, and strategic partners. required
Deep knowledge of infrastructure technologies and operating models, including data centers, networking, identity, hybrid cloud, automation, observability, service management, disaster recovery, and technology lifecycle management. required
Strong business and financial acumen, including experience managing significant budgets, optimizing technology consumption, evaluating investment tradeoffs, and conducting complex vendor and sourcing negotiations. required
Executive presence and influence, with the ability to communicate complex technology, operational, financial, and risk matters clearly to senior executives and stakeholders across global markets. required
Ability to establish governance, performance measures, service-level objectives, and accountability mechanisms that improve reliability, cost effectiveness, delivery velocity, and customer outcomes. required
Outstanding collaboration and relationship-management skills, with demonstrated effectiveness across Enterprise Architecture, cybersecurity, engineering, application delivery, procurement, risk, and business leadership. required
Continuous learning orientation and demonstrated ability to apply emerging technologies and industry practices to improve resilience, customer service, efficiency, and competitive advantage. required

Responsibilities

Define and execute the global Infrastructure & Operations strategy, multi-year roadmaps, and operating model in alignment with enterprise business, technology, security, and risk priorities.
Provide end-to-end leadership and accountability for RGA’s data center, private cloud, public cloud, network, identity, and infrastructure operations services, including delivery through internal teams and strategic partners.
Ensure the resilience, availability, security, scalability, and cost effectiveness of global infrastructure services. Establish service-level objectives, operational performance measures, and executive reporting, and drive sustained improvement in service reliability and customer outcomes.
Lead infrastructure modernization and transformation across hybrid cloud and globally distributed environments. Translate emerging technology and market capabilities into pragmatic investment strategies that improve agility, automation, resilience, and business value.
Provide financial stewardship for a significant global technology portfolio, including annual planning, forecasting, investment prioritization, vendor strategy, commercial negotiations, consumption management, and delivery of cost optimization commitments.
Lead, develop, and retain a high-performing, geographically dispersed leadership team and organization. Establish clear accountability, succession plans, workforce strategies, and an operating culture centered on ownership, collaboration, innovation, and operational excellence.
Partner with Enterprise Architecture, the Global Security and Privacy Office, Global Technology Delivery Centers, application and engineering leaders, and business stakeholders to establish infrastructure standards, manage technology lifecycle and risk, and enable timely delivery of enterprise initiatives.
Provide executive leadership during major technology incidents and recovery events. Ensure crisis management, disaster recovery, operational resilience, and remediation programs are tested, governed, and aligned with business expectations.
Govern a portfolio of complex, enterprise-scale programs and strategic initiatives, ensuring delivery against approved scope, schedule, financial commitments, risk tolerances, and measurable outcomes.
Serve as a senior advisor to the Chief Technology Officer and Global Technology leadership on infrastructure strategy, operational risk, investment priorities, sourcing decisions, and technology transformation.