VP, Consumer Compliance & CRA Officer

Banesco USA• Miami, FL, US, FL

4d•Hybrid

About The Position

Banesco USA is seeking a VP, Consumer Compliance & CRA Officer for our BSA & Compliance Department. This role is responsible for the Bank's Consumer Compliance program, ensuring adherence to regulations. Key duties include developing and updating compliance policies and procedures, managing audit findings, reporting to the Consumer Compliance Committee, and maintaining inter-departmental communication. The position involves ongoing compliance monitoring, handling consumer complaints, and attending industry seminars and workshops to stay abreast of regulatory changes in Consumer Compliance and the Community Reinvestment Act (CRA). Additionally, the role is responsible for gathering and reporting CRA activities, advising Executive Management on CRA and HMDA issues, collaborating with external CRA professionals, managing CRA and HMDA regulatory exams and audits, maintaining the CRA public report, and ensuring proper posting and distribution of CRA and HMDA notices. The officer also reviews and approves advertisements, establishes community relationships, develops and updates bank forms for compliance, and creates comprehensive consumer compliance training materials for all personnel, including Executive Management and the Board of Directors. The role also involves responding to auditors and regulators and performing other assigned tasks and training.

Requirements

Bachelor’s degree in Business Administration or equivalent work experience.
Seven (7) years of experience in the Consumer Compliance in a financial institution.
Advance computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.)
Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages.
Strong verbal and written communication skills, ability to communicate at all levels of the organization.
Strong attention to detail and accuracy.
Ability to multi-task, with strong organization, time-management and prioritizing skills.
Strong customer service skills, ensuring satisfaction of internal and external customers.
Problem solving and analytical skills in order to identify problems.
Advance knowledge of related State and Federal banking compliance regulations and operational policies.
Knowledge of related state and federal banking BSA/ AML regulations.
Ability to understand and comprehend instructions, procedures and policies ensuring compliance with the Bank’s policies and procedures.
Ability to present to Executive Management and Board Members as well as train employees as necessary of updates in regulations.

Responsibilities

Responsible for the Consumer Compliance program of the Bank ensuring compliance with the regulations.
Responsible for developing and updating compliance policies and procedures and revise as necessary.
Follow up on audit findings and ensure corrective action.
Reporting compliance activities and audit/review findings to the Consumer Compliance Committee.
Maintain open communication to interact with all departments.
Conduct on-going compliance monitoring and reviews.
Monitor consumer complaints and report to the Consumer Compliance Committee.
Attend seminars to receive ongoing training and be informed of regulatory changes related to Consumer Compliance Regulations and Community Reinvestment Act (CRA).
Attend the annual three (3) day FBA Association Consumer Compliance Conference, and South Florida Compliance Association seminars to keep up to date on current regulatory updates.
Register and attend FDIC Workshops when scheduled.
Responsible for gathering and reporting the CRA activities and credits associated with different loan, investment and service activities to the Compliance Committee on a periodic basis.
Advises Executive Management of emerging CRA and HMDA issues to ensure the Bank meets the needs of the community and attains CRA compliance goals.
Work with the Bank’s approved CRA external professional, to ensure proper updates to the procedures and regulations are being implemented and followed correctly.
Responsible for any regulatory exam and/or audit associated with the Community Reinvestment Act (CRA) and the Home Mortgage Disclosure Act (HMDA).
Responsible for maintaining and updating the CRA public report.
Coordinates with the Branches to ensure proper regulatory CRA and HMDA notices are posted and sent to customers.
Reviews and approves all advertisements and notices for customers coordinating with marketing and other departments.
Establish, participate, and maintain relationships with community based, charitable, and non-profit organizations.
Develops, administer and change and Bank forms to ensure the proper use of notices and that they are updated to comply with changes.
Responsible for the development of Compliance training materials for Banesco USA’s personnel and Management.
Responsible for development of consumer compliance training for employees, should be specific, comprehensive training that directly affect their job responsibilities.
Responsible for the training of the Board of Directors on consumer compliance trainings.
Responsible to develop, review and/or provide responses to auditors and regulators both verbal and/or written as needed.
Performs other tasks as required.
Responsible for completing annual training program assigned other than Consumer Compliance,
Performs other functions and/or duties as assigned.