Compliance & CRA Officer

Commercial Bank & Trust Co•Paris, TN

About The Position

This role serves as the Bank’s designated Compliance Officer, CRA Officer, and SAFE Act Officer. The position is responsible for administering and enhancing the Bank’s Compliance Management System (CMS), which includes compliance monitoring, complaint management, regulatory change management, training, and corrective action tracking. The officer will maintain current knowledge of applicable federal and state consumer protection laws, regulations, and industry guidance, and assist management with the implementation of regulatory changes. This includes developing, maintaining, and reviewing compliance-related policies and procedures for management and Board approval, and coordinating the Bank’s Compliance Risk Assessment process. The role also involves assisting business units with compliance-related matters and serving as a compliance subject matter resource. Additionally, the position oversees regulatory examinations, CRA programs, HMDA data collection, Fair Lending monitoring, mortgage quality control, and consumer complaint management. The officer will also develop and facilitate compliance training programs and provide leadership within the Compliance Department.

Requirements

Bachelor’s Degree
Minimum of 5-years of banking compliance, CRA, audit, mortgage quality control, or risk management experience required
Strong working knowledge of consumer banking regulations, including CRA, HMDA, ECOA, TRID, TILA, RESPA, Flood, Fair Lending, mortgage lending regulations, and SAFE Act requirements.
Excellent verbal, written, presentation, and interpersonal communication skills
Strong analytical, organizational, and problem-solving abilities
Ability to manage multiple priorities and deadlines in a dynamic environment.
Ability to work collaboratively across departments and communicate effectively with all levels of the organization.
Proficient in Microsoft Office Suite or related software
Strong supervisory and leadership skills
Tact and public relations expertise
Knowledge of CBTC products and services
Great customer service skills
Ability to work well with others

Nice To Haves

CRCM Certification (Preferred)
Supervisory and leadership experience preferred
Experience working with regulatory examinations, compliance management systems, and mortgage compliance processes preferred

Responsibilities

Administers and enhances the Bank’s Compliance Management System (CMS), including compliance monitoring, complaint management, regulatory change management, training, and corrective action tracking.
Maintains current knowledge of applicable federal and state consumer protection laws, regulations, and industry guidance and assists management with implementation of regulatory changes.
Develops, maintains, and periodically reviews compliance-related policies and procedures for management and Board approval.
Coordinates the Bank’s Compliance Risk Assessment process in partnership with external co-sourcing or consulting partners.
Assists business units with compliance-related matters involving products, services, operational processes, disclosures, advertising materials, contracts, forms, and new initiatives.
Serves as a compliance subject matter resource for management, frontline associates, and operational teams.
Coordinates and prepares for regulatory examinations, independent compliance reviews, and internal audits related to consumer compliance and CRA.
Monitors findings and recommendations to help ensure timely corrective action and resolution.
Prepares compliance and CRA-related reports for executive management, the Audit Committee, and the Board of Directors.
Oversees the Bank’s CRA Program, including CRA data collection, reporting, public file maintenance, and CRA committee coordination.
Oversees HMDA data collection, validation, and annual reporting processes.
Assists with Fair Lending monitoring and reporting activities, including HMDA analytics and related review processes.
Facilitates administration of the Bank’s mortgage quality control program, including coordination of quality control reviews, tracking findings, monitoring corrective action, and reporting results to management.
Monitors regulatory developments and industry trends related to CRA, HMDA, Fair Lending, and mortgage compliance requirements.
Oversees the consumer complaint management process, including reporting, issue resolution, trend analysis, and recommendations for process improvement.
Serves as SAFE Act Officer, including oversight of Mortgage Loan Originator registration and annual renewal requirements.
Oversees administration of the Bank’s compliance software systems related to regulatory compliance functions.
Develops and facilitates compliance-related training programs for associates, management, and the Board of Directors.
Provides leadership and direction within the Compliance Department, including workflow coordination, prioritization, and team development.
Promotes a collaborative and service-oriented culture while supporting the Bank’s strategic goals and risk management objectives.
Performs additional responsibilities as assigned by supervisor.
Has helpful attitude with direct and indirect coworkers.
Has prompt and regular attendance.
Completes all training assigned by HR, IT, Compliance, BSA, and supervisor on a timely basis.
Follows IT Security Policies and Procedures, including the diligent reporting of phishing emails.
Oversees the daily workflow of the department.
Supervises Compliance Analyst(s) and other assigned associates.
Interviews and trains new associates in the department.
Provides constructive and timely performance evaluations.
Coordinates discipline and termination of associates in accordance with company policy.
Ability to prioritize and delegate tasks