VP, Compliance Officer - CRTP Loan & Deposit Products

Customers Bank • Malvern, PA

1d

About The Position

The position is responsible for identifying, evaluating, and testing compliance controls for third-party consumer deposit and/or loan products. This role conducts risk-based transaction analysis and collaborates closely with business units, compliance-related third parties (CRTPs), and other functional areas, while maintaining necessary independence. Key duties include leading the planning, preparation, and execution of compliance program activities such as risk identification, transactional testing, policy and procedure reviews, and issue management. The analyst also partners with advisory functions to support an effective compliance program and may perform additional duties as assigned.

Requirements

• Expert knowledge of consumer compliance regulations.
• Ability to assess adherence to applicable regulations.
• Ability to identify control weaknesses.
• Ability to partner with the business units and CRTP’s to strengthen the bank’s compliance risk management framework.
• Time management and priority setting.
• Ability to manage multiple tasks simultaneously and work under tight deadlines.
• Effective verbal and written communication skills.
• Strong analytical, critical thinking and problem-solving skills with the ability to exercise sound and balanced judgment.
• Proactive identification of risks and ability to propose solutions.
• Ability to work independently as well as with a range of senior managers, and peers.
• Ability to build strong and productive working relationships.
• Knowledge of Resolver or other Governance Risk Compliance tool.
• Ability to work with the Microsoft Suite and learn/work with other Customers Bank’s applications.
• Familiarity with AI and automation tools that support productivity, workflow efficiency, and client engagement.
• Must be legally eligible to work in the United States without sponsorship, now or in the future.

Responsibilities

• Identifying, evaluating, and testing compliance controls for third-party consumer deposit and/or loan products.
• Conducting risk-based transaction analysis.
• Collaborating closely with business units, compliance-related third parties (CRTPs), and other functional areas.
• Leading the planning, preparation, and execution of compliance program activities such as risk identification, transactional testing, policy and procedure reviews, and issue management.
• Partnering with advisory functions to support an effective compliance program.
• Performing additional duties as assigned.
• Reviewing and examining various CRTP’s and related processes for compliance with numerous banking regulations covering deposit and lending areas.
• Maintaining up-to-date knowledge of Bank policies, procedures, and industry best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed