VP Commercial Programs

CluePoints • ,

2d • Hybrid

About The Position

At CluePoints, we’re redefining how clinical trials are run. As the premier provider of Risk-Based Quality Management (RBQM) and Data Quality Oversight software, we harness advanced statistics, artificial intelligence, and machine learning to ensure the quality, accuracy, and integrity of clinical trial data, helping life sciences organisations bring safer, more effective treatments to patients faster.

We’re proud to be an ambitious, fast-growing technology scale-up with a dynamic and diverse international team representing more than 20 nationalities. Collaboration, flexibility, and continuous learning are part of our DNA.

At CluePoints, you’ll find a culture where you can grow, make an impact, and have fun along the way.Guided by our values of Care, Passion, and Smart Disruption, we’re united by a shared mission: to create smarter ways to run efficient clinical trials and deliver AI-powered insights that improve human outcomes worldwide.

The Role
CluePoints is seeking a highly strategic and execution-focused Vice President, Growth Operations to serve as the Chief Commercial Officer's growth operating partner and execution leader.

Acting as an extension of the CCO, this role is responsible for translating commercial strategy into disciplined GTM execution across Sales, Marketing, Customer Success, Partnerships, and Commercial Operations. The VP Growth Operations will ensure that strategic growth initiatives, sales motions, operating rhythms, performance management systems, and accountability frameworks are executed consistently, measured rigorously, and continuously optimised.

As CluePoints advances its transformation from a leading Risk-Based Quality Management provider to a Clinical Quality Intelligence platform, this leader will play a critical role in orchestrating the commercial operating system required to accelerate growth, improve execution quality, increase forecast confidence, and support CluePoints' journey toward becoming a category-defining market leader.

This is not a traditional marketing, sales operations, or revenue operations role. It is a cross-functional GTM growth leadership position responsible for ensuring the organisation executes with rigour, visibility, accountability, and speed.

While the Chief Commercial Officer focuses on customers, strategic opportunities, category leadership, executive engagement, partnerships, industry influence, and board-level priorities, the VP Growth Operations ensures the commercial organisation executes effectively against those priorities.

Requirements

• 12+ years of experience in Life Sciences SaaS/Software, with demonstrated success leading growth transformation initiatives. Strong preference towards RBQM, QMS or Clinical domain experience.
• Experience building and operationalizing GTM growth operating systems – orchestration, enablement, execution, measurement & control.
• Direct experience working with executive leadership teams, with strong program management and operational leadership capabilities.
• Proven ability to influence and drive results in matrixed organizations, with strong analytical and business management skills.
• A builder-and-operator mindset — highly accountable, execution-obsessed, and relentless about follow-through.
• Strategic while remaining operationally hands-on, comfortable managing complexity, and collaborative with a low-ego approach to cross-functional leadership.

Nice To Haves

• Experience supporting organizations scaling from approximately $50M ARR to $200M+ ARR.
• Exposure to enterprise software sales and long-cycle consultative selling environments.
• Experience supporting customer success, partnerships, and commercial expansion programs.

Responsibilities

• Growth Operating Partner to the CCO - translating strategy into executable programs, ensuring leadership alignment, driving accountability and follow-through, while providing visibility into progress, performance and risk.
• Growth Orchestration Leadership - lead the GTM growth roadmap, translating strategic growth themes into measurable outcome-led initiatives, establishing accountability & execution frameworks, driving adoption of best practices, while removing barriers to execution.
• GTM Strategy Execution - operationalize go-to-market strategies across Sales, Marketing, Customer Success, and Partnerships, aligning consistent execution to the customer journey and scaling new sales motions.
• Growth Program Management & Orchestration - Revenue, Customer, and Market Growth programs; driving consistent execution and measurable business impact.
• Performance Management & Reporting - design and maintain executive dashboards and KPI frameworks, developing leading and lagging indicators for growth performance.
• Organizational Capability & Enablement – partner with functional leaders to identify capability and enablement gaps, developing initiatives to improve accountability and execution discipline.
• Cross-functional leadership - connect and align Strategy, Product, Marketing, Sales, Customer Success, Partnerships, Finance, and Operations around shared growth priorities.
• Growth Operating Rhythm Ownership - Lead and facilitate key execution forums across the commercial organization on an appropriate weekly, monthly, and quarterly execution cadence

Benefits

• Private Medical Insurance through Vitality Health (full hospital cover, 24/7 GP, and therapy sessions)
• Group Critical Illness Cover with Aviva
• Life Insurance (death-in-service lump sum)
• Pension Scheme with 9% employer contribution via Scottish Widows
• Opportunities for professional development and sponsored certifications
• A hub-based hybrid model that blends flexibility with purpose — connecting teams through collaboration, learning, and a vibrant social culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive