VP, Client Strategy

Simbe Robotics•San Francisco Bay Area, CA

12h•Remote

About The Position

The VP, Client Strategy will serve as a senior strategy and commercial leader for Simbe’s North American mid-market portfolio. This is not a management-only role. The right candidate will be hands-on with a few priority clients, build trust with senior retail executives, and drive scaled expansion decisions — while simultaneously providing senior oversight and guidance across the broader portfolio. The core mandate is to drive the commercial and strategic trajectory of Simbe’s North American mid-market portfolio. This role involves serving as the primary senior relationship owner and strategic advisor at a few priority accounts, operating with the depth and presence of a consulting engagement partner. The goal is to convert existing pilots and early deployments into full-scale expansions by building executive conviction around shelf intelligence as a strategic business driver. The position requires providing senior strategic direction operating in a consulting-engagement model where influence extends beyond direct management. The VP will partner closely with the SVP, Strategy & Client Success and the CEO to align account strategy with company-level commercial priorities and develop and refine value realization frameworks, ROI narratives, and expansion playbooks applicable across the portfolio.

Requirements

Minimum 12 years in strategy consulting, enterprise retail strategy, or a senior operator role with a strong strategy component
Senior consulting pedigree preferred (leading firm) — with demonstrated ability to shape client strategic plans and roadmaps and deliver hands-on outcomes
Experience driving and leading multiple complex client engagements concurrently to successful outcomes
Deep familiarity with the retail industry: store operations, omni-channel, merchandising, category management, supply chain, or some combination thereof
Track record driving enterprise-wide strategic programs or technology transformations at major retail accounts
Executive presence and influence — credible and confident in rooms with VPs, SVPs, and C-suite retail executives; operates as a peer
Commercial instinct — can identify expansion opportunities, frame business cases, and drive buy-in without direct sales responsibility
Hands-on capability — willing and able to run analytics, build materials, and operate independently in a resource-lean environment
Strategic range — can zoom between high-level executive narrative and granular data-level problem solving
Startup adaptability — thrives in environments where structure is built, not inherited; comfortable with ambiguity and pace

Responsibilities

Lead Joint Business Planning sessions and executive strategic reviews at priority accounts
Develop and present tailored expansion business cases tied to measurable retail KPIs (OOS reduction, shelf availability, labor efficiency, revenue uplift)
Influence how senior retail leaders prioritize shelf intelligence internally — shifting the conversation from experimental pilot to strategic priority
Navigate complex multi-stakeholder environments across store operations, merchandising, IT, and finance
Design and execute value measurement frameworks that generate credible, client-ready ROI evidence
Work hands-on with Simbe data and analytics to build compelling narratives
Establish metrics that link technology directly to business outcomes
Provide senior strategic direction across the NA mid-market portfolio
Coach and develop direct reports — elevating the quality of client strategy work across the team
Develop scaling playbooks and reusable frameworks that extend senior thinking across broader client resources
Partner with Sales and Marketing to translate account-level insights into commercial positioning and go-to-market strategy
Collaborate with Product on roadmap priorities grounded in mid-market client needs
Contribute to executive-level company strategy discussions, bringing a deep client and market perspective