VP, Client Management; U500 (Onsite; NY/NJ)

Cigna Healthcare•Morris Plains, NJ

4d•Onsite

About The Position

Lead with impact and shape the future of client partnerships. As Vice President, Client Management, you will drive growth, strengthen client relationships, and lead high-performing teams to deliver meaningful outcomes for clients and the business. You will play a critical role on the Market’s Senior Executive team, helping translate strategy into results while fostering a culture of collaboration, accountability, and innovation.

Requirements

Minimum 5 years of industry-related experience.
Minimum 3 years of people leadership or management experience.
Demonstrated experience driving growth, retention, and financial performance.
Strong analytical and strategic thinking skills.
Proven ability to lead teams, influence stakeholders, and deliver results.

Nice To Haves

Bachelor’s degree.
Sales or consultative client management experience.

Responsibilities

Own account management performance, driving persistency, growth, and earnings across the market.
Develop and execute strategic plans that improve client retention and expand product solutions.
Lead and coach client management teams to deliver strong day-to-day execution and long-term results.
Monitor key metrics and dashboards to identify trends, risks, and opportunities for improvement.
Strengthen market reputation through consultative engagement and value-driven client solutions.
Partner with underwriting and cross-functional teams to optimize financial outcomes and client strategies.
Drive renewal, retention, and bid prevention strategies to sustain long-term client relationships.
Build and maintain strong producer and industry relationships to support business growth.
Lead talent strategy by coaching leaders, developing successors, and building a strong pipeline of talent.