VP, Client Leadership

dentsuNew York, NY
Hybrid

About The Position

You will report into the SVP, Client Leadership and is a hybrid opportunity based in our New York office. A successful candidate will be the strategic liaison for clients, internal teams, and partner agencies. You will champion strategically and creatively sharp work, be a true partner to clients, show a passion for the brand and category, and easily navigate a fast-paced, ever-evolving environment.

Requirements

  • Account team leader/senior client advisor
  • Project management expert
  • Management experience is required. Able to empower, keep teams on track, and participate in professional development of staff.
  • High energy, able to effectively operate in a fast-paced, growing, and evolving environment.
  • Demonstrate superior oral, written and strategic abilities
  • Has experience with financial planning and revenue forecasting
  • Navigates highly regulated or operationally complex categories (CPG, QSR, pharma) with confidence, ensuring creative excellence while maintaining compliance and speed.
  • Experience managing multiple brands simultaneously, balancing long‑term brand building with short-term performance needs across varied business cycles.
  • 10-12 Years of integrated agency account management experience and 5 years in a senior supervisory role.

Responsibilities

  • Builds and sustains relationships with senior level clients and becomes the client's trusted strategic partner.
  • Acts as a senior strategic partner to clients, translating business challenges into creative opportunities that drive growth.
  • Strategic thinker capable of leading the brand’s strategy with stakeholders including internal and external agency partners.
  • Lead teams through strategic development, creative ideation, production, and flawless execution.
  • Think collaboratively across creative and media and leverages various disciplines in the agency to present client brand-building opportunities and agency-building initiatives.
  • Builds and leads agile workflows that support rapid content creation, real-time optimization, and cross‑functional collaboration.
  • Anticipates bottlenecks and proactively solves for prioritization and delivery across a fast‑moving portfolio.
  • Lead and oversee all account operations as it relates to the business of the agency.
  • Oversee development of social first creative systems, including rapid content production, influencer integration, community‑driven ideas, and platform‑native storytelling.
  • Ensure creative teams stay ahead of platform shifts, emerging formats, and cultural trends, translating them into scalable content strategies for multiple brands.
  • Identify client issues and work with our agency partners to provide solutions.
  • Inspire agency and client confidence and seek opportunities to advance the client relationship.
  • Interprets performance data, audience insights, and media signals to guide creative iteration and optimization.
  • Partners with analytics to build test‑and‑learn roadmaps that improve effectiveness across brand and demand campaigns.
  • Empower teams through engaging career development practices; maximize learning and productivity while minimizing turnover.
  • In partnership with business lead, oversees client financials and account profitability.
  • Analyze P&L statements and take necessary action to ensure profitability.
  • Provides leadership on agency delivery; ensures all deliverables are produced on time, on budget, and meets the client's expectations.
  • Provide honest and valuable counsel to the agency team.
  • Create applicable development plans for direct reports.

Benefits

  • Medical, vision, and dental insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401k
  • Flexible paid time off
  • At least 15 paid holidays per year
  • Paid sick and safe leave
  • Paid parental leave

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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