VP, Claims Agribusiness

Nationwide Mutual InsuranceDes Moines, IA
Hybrid

About The Position

This role is for a Vice President for Agribusiness/Farm Claims at a Fortune 100 company. The individual will be accountable for providing executive leadership and technical claim expertise to develop and execute the claim strategy. This includes ensuring claims are handled appropriately, effectively, and fairly, with a focus on claim quality, superior claims service, and optimal claim outcomes. The role involves directing strategic and operational initiatives to control claim costs and operating expenses, provide superior claims servicing, and acquire, develop, and retain specialized talent. The ideal candidate will be an expert in Agribusiness Claims and leading strategic transformations, thriving in an environment that collaborates with leaders across business lines, leads a high-performing team, achieves financial goals, sets strategic vision, and builds industry expertise.

Requirements

  • Undergraduate degree preferred, graduate degree a plus.
  • Advanced study in Insurance preferred.
  • CPCU
  • 15+ years within claims, Agribusiness/Farm and/or specialty claims
  • 10+ years management experience leading large claims organizations.
  • Proven ability to analyze and apply future business and economic trends to strategic decision-making.
  • Proven ability to communicate concisely with individuals and groups, including electronically and in writing; to speak effectively before large and small groups and to facilitate resolution of competing interests.
  • Proven ability to influence associates at all levels and to sell ideas to executive sponsorship groups.
  • Proven technical knowledge and leadership of Claims, the General Agency System, Unfair Claims Handling Regulations, management principles and techniques, leadership competencies and operational execution.
  • Proven ability to manage, motivate and lead diverse teams in a changing environment as well as effectively drive corporate initiatives and projects.
  • Requires a strong knowledge of Agribusiness/Farm technical claims operations, procedures and claims performance strategies, daily claims operations, and claims best practices.
  • Regularly and consistently demonstrates Nationwide Values and Guiding Behaviors.

Responsibilities

  • Develops and executes organizational strategies to meet performance goals and maximize effectiveness and efficiency in claim handling.
  • Functions as a corporate representative to identify customer needs and exemplify company policies and philosophies through regular interaction with key customers, industry peers, and professional organizations.
  • Serves as the strategic leader of the Agribusiness and Farm Claims organization.
  • Grants authority for resolving claims in alignment with delegated corporate and divisional authority.
  • Partners with the Chief Claims Officer for Commercial, Excess & Surplus, and Specialty on strategic and tactical planning, and collaborates with peers to develop and implement new or enhanced claim-handling processes and procedures.
  • Communicates and drives claim performance to achieve individual and team operational results, including customer service, indemnity and expense outcomes, and alignment with division goals and objectives.
  • Continually develops subordinate staff to achieve optimal performance in current roles and to prepare for future organizational needs.
  • Sponsors corporate leadership development programs.
  • May perform other responsibilities as assigned.

Benefits

  • medical/dental/vision
  • life insurance
  • short and long term disability coverage
  • paid time off
  • nine paid holidays
  • 8 hours of Lifetime paid time off
  • 8 hours of Unity Day paid time off
  • 401(k) with company match
  • company-paid pension plan
  • business casual attire
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