VP, Business Transformation

Colibri Group
Hybrid

About The Position

Colibri is undergoing a significant enterprise transformation called Farside, which involves rearchitecting financial management with Workday and unifying customer interactions across brands with Salesforce (CRM, Data Cloud, Marketing Cloud, and Commerce Cloud). While technical delivery is on track, the focus is now on the business side to ensure these systems drive fundamental operational changes and deliver captured financial value. The VP of Business Transformation is accountable for the overall program success, focusing on operating model redesign, change adoption, and business-side execution to ensure Farside transforms how Colibri operates. This role leads a small team and partners closely with the P&T STL as a co-lead at the program's highest level.

Requirements

  • Owned outcomes, not just work; able to point to a specific process or operating model redesign personally driven from diagnosis through implementation to a measurable financial result.
  • Operated in a live program or operating environment with decisions made under imperfect information and time constraints, with demonstrable outcomes.
  • Removed significant organizational obstacles that others had stopped trying to move.
  • Moved organizations not controlled; persuaded executives to act on resisted recommendations.
  • Operated in a matrixed environment with accountability but limited authority across complex stakeholders (functional leaders, ecosystem owners, finance, technology), with demonstrable outcomes.
  • Navigated politically complicated situations with high stakes.
  • Built financial models for operating model or structural decisions as the primary builder, defending assumptions to CFO-level scrutiny.
  • Made financial estimates that can be compared to actual results.
  • Designed future-state processes or org structures that teams actually operated from, describing the resulting changes in how the team worked.
  • Diagnosed misalignment between org structure/processes and strategy, built the case for change, and drove it to implementation.
  • Background in management consulting (McKinsey, Bain, BCG, or equivalent Deloitte/Accenture operations practice) followed by 5+ years in an in-house operating role at a company that went through a major systems transformation, OR direct business-side ownership of a Workday or Salesforce transformation at a multi-unit organization.
  • Led a small, focused team in a transformation or operational context, setting outcome-level expectations and holding people accountable to results.
  • Made a hard personnel decision when a team member was not performing.
  • Direct reports operated with real autonomy, with a clear delineation of ownership.
  • Operating model design and process redesign at enterprise scale.
  • Organizational change management (sufficient command of Prosci/ADKAR or equivalent to direct practitioners to outcomes and set adoption targets).
  • Financial modeling and business case development (building models, owning assumptions, defending outputs to CFO-level scrutiny; P&L accountability).
  • Cross-functional program coordination in a live transformation environment.
  • Org design and accountability framework development.
  • Executive communication and stakeholder management.
  • Workday (financials) fluency to understand operating model implications.
  • Salesforce platform (CRM, Marketing Cloud, Commerce Cloud, Service Cloud / Data Cloud) fluency to discuss business-side operating model design and adoption requirements.
  • Familiarity with the gap between technical go-live and business adoption in enterprise systems implementations.
  • 12–18 years of relevant experience spanning analytical work, operational execution, and team leadership.
  • Experience in a multi-brand or multi-unit company with meaningfully different operating models.
  • Has personally led a team through at least one major system go-live from a business readiness perspective.

Nice To Haves

  • Private equity or sponsor-backed environment experience preferred.

Responsibilities

  • Own Overall Program Success: Be accountable for whether Farside delivers on its intended outcomes, ensuring the operating model is measurably better and financial value is captured. Maintain a clear, honest view of program health from the business side, surfacing and resolving risks promptly to prevent go-live blockers. Report to executive leadership with the credibility of an owner.
  • Remove Roadblocks: Relentlessly identify and remove obstacles to business transformation progress through direct problem-solving, stakeholder alignment, or executive escalation. Move fast to resolve issues within days. Partner with the P&T STL on go-live sequencing and readiness, owning leadership-level coordination when technical and business-side work must align.
  • Lead the Business Transformation Team: Build and lead a high-impact team focused on program execution, organizational change management, and business transformation support. Set outcome-level expectations and hold the team accountable for results, not just activities. Own change adoption outcomes, defining adoption criteria, tracking leading indicators, and holding the OCM lead accountable for hitting targets. Build institutional capability in operating model design, change adoption, and documented playbooks.
  • Drive Operating Model and Org Design: Own the operating model work that translates system capabilities into business change, including process redesign, accountability mapping, org structure decisions, and workflow transformation. Lead Finance post-Workday operating model design, including workflow and role changes, and the NetSuite transition. Map fragmented operations, size the cost of fragmentation, and drive decisions on standardization. Resolve structural questions regarding centralization and shifts between P&T and the business before go-lives create unchangeable situations.
  • Accelerate Ecosystem Readiness: Own business-side readiness for each Salesforce ecosystem migration, ensuring teams are genuinely prepared to operate differently. Build a repeatable readiness playbook to compress the time from 'ecosystem in queue' to 'ecosystem operating at adoption threshold', making each go-live smarter than the last.
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