VP, Business Process Engineering & Agentic AI Innovation

Girl Scouts of the USA•,

12d•$137,000 - $260,000•Remote

About The Position

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment. As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork. Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience. The Technology community sets technology vision, strategy, goals, and performance measures to fulfill and advance the Technology Council Offerings that support the Movement’s business objectives. Technology directs traditional information technology functions, as well as enhances business value with innovative, technology-based solutions.

Requirements

Bachelor’s degree in Computer Science, Information Management, or related field (or equivalent experience)
10+ years in senior-level management roles with multidisciplinary responsibility
15+ years of experience in enterprise information technology leadership
Proven leadership experience managing large-scale technology transformation initiatives
Deep experience driving enterprise platform modernization and AI-enabled transformation
Strong fiscal responsibility and experience managing enterprise technology budgets
Enterprise systems: Salesforce, SAP, Oracle/NetSuite, and web-based platforms
Cloud platforms: AWS, Azure, Google Cloud
Integration technologies: MuleSoft, RESTful APIs, GraphQL, microservices architectures
Identity and data platforms: Okta, Gigya, SQL/NoSQL databases
AI/ML concepts, orchestration platforms, and agent-based architectures

Nice To Haves

Strong preference for advanced degree (MS/MBA) or equivalent leadership experience

Responsibilities

Partner with the Chief Technology Officer and Technology leadership to define and implement enterprise technology strategy for AI platform, Applied AI and process automation initiatives
Establish policies, standards, and governance for scalable, secure, and cost-effective technology delivery
Align technology investments with GSUSA mission, business priorities, and financial constraints
Design and define the enterprise Agent Builder Framework for creating, deploying, and managing AI agents
Establish standards for agent orchestration, tool integration, memory, and governance
Develop reusable components, templates, and reference architectures for scalable agent development
Serve as the central design authority for agentic AI and early-stage AI transformation initiatives
Develop and lead the enterprise-wide business process automation and process engineering strategy for AI-enabled workflows
Identify and prioritize high-value automation opportunities across business domains
Define human-in-the-loop models and decisioning frameworks for agent-assisted workflows
Create structured process engineering roadmaps aligned to transformation priorities
Establish foundational architecture for AI platform services, orchestration layers, and enterprise systems
Define integration patterns across CRM/ERP systems, cloud platforms, and AI services
Ensure alignment between front-end experience layers and backend AI and data platforms
Manage relationships with external technology vendors and managed service providers (MSPs)
Define standards for UI/UX, APIs, and integration for externally delivered solutions, including React-based applications
Ensure vendor-delivered products are on time, within budget, and aligned with specifications and architecture standards
Provide technical expertise to procurement efforts and vendor negotiations
Foster a high-performing engineering culture focused on innovation, collaboration, and continuous improvement
Promote knowledge sharing and technical learning across the organization
Lead organizational change initiatives supporting adoption of AI and automation-driven ways of working
Enable internal teams and partners to effectively adopt new frameworks and platforms
Support inclusive practices in technology design, development, and delivery
Ensure alignment with GSUSA’s affirmative action and nondiscrimination commitments

Benefits

20+ days of paid time off
2 floating holidays
9 workplace holidays
Paid holiday year-end office closure between Christmas and New Year's
Medical and Behavioral Health Coverage
Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance.
Both plans include GSUSA partial subsidy of premium costs
Dental and vision coverage
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts
Company-paid life insurance
Flexible work arrangements
12 weeks of paid parental leave
401(K) with company match
Sick leave
Short- and Long-Term Disability for salary continuation
Health and Wellness Classes and Activities throughout the year
Access to Employee Engagement Groups