VP, Business Operations

Evergreen Residential Holdings, LLC•Dallas, TX

5h•Hybrid

About The Position

Evergreen Residential is a high growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors. We are committed to changing the way investors own and manage SFR homes, and to building a modern way to deliver the data, tools and services that enable our clients to invest in the world’s largest asset class at scale. Our team is collaborative, open-minded and curious. Transparency is a core value, we speak our minds, are responsible for our actions and celebrate our wins. We are serious about our business, but we don't take ourselves too seriously. We offer a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts. If you are self-motivated and mission driven with a ‘can do’ mindset and see solutions where others may see problems, come and grow with us! The Business Our recently launched credit platform (“Evergreen Credit”) acts as a direct lender to residential real estate investors. We source, underwrite, structure, originate, and manage a variety of asset-backed debt instruments, ranging from term loans to highly structured growth facilities. We are seeking an experienced Business Operations professional with a strong credit background to join the growing Evergreen Credit team as VP, Business Operations. This role while involved in activities across our Credit business, will focus on deal execution and the design and scaling of loan origination operations. This is a unique opportunity to be an early hire and strategic member of the Evergreen Credit team in a startup role, with the potential over time, to expand your career into the front end of the business. This office-based position may be in either Dallas Downtown or New York City, with a 4/1 hybrid work schedule available.

Requirements

Undergraduate degree and strong academic background
10+ years of experience in real estate, finance, or capital markets
5+ years of experience in direct asset-backed lending, preferably in SFR/BTR
5+ years in leadership roles relating to operations, credit, and transaction execution
Prior experience scaling a new business; enjoys “wearing multiple hats”
Clear comfort analyzing and negotiating legal documents, some background in law is a plus
Deep interest to be in a start-up environment and to “build”; thrives in an environment where independent thinking is necessary for success
Superior judgment – proven ability to determine when to make decisions, when to escalate, when to push forward, and when to pause
Clear and logical mindset; must be able to think critically through problems and justify and explain decisions that are made
Demonstrated leadership interests and abilities
Excellent communication skills with internal and external stakeholders

Responsibilities

Lead the design and scaling of Evergreen Credit’s loan origination operations
Lead the execution of loan closings – coordinate and problem solve with internal and external stakeholders – be the single person who is most responsible for the progress, success, and credit quality of a transaction
Contribute to the continued buildout of our lending box and underwriting guidelines
Contribute to the continued development of our credit framework
Think critically about how to improve our closing process; optimize across multiple objectives which can be inherently competing: speed / efficiency, credit underwriting, ease of use / “customer experience”, cost / resource utilization, overall value of our product to our borrowers and capital partners
Set up templates, checklists, communication systems, etc. to make our lending program more scalable; devise modular systems that can be used for different types of transactions and borrowers
Get deep into the weeds in operations problems: data / file organization, how and when information is shared (both internally and externally), how to ensure quality control, accuracy, version control, access to information, etc.
Build a roster of third party vendors and service providers; develop systems to work with those providers most efficiently. Determine what we should be doing in-house, where we should be leveraging third parties, and how to integrate it all together
Contribute to analysis of optimal internal team design: how to design roles/teams internally and where to set the boundaries of each role/team, how do different teams work together and how is information communicated and shared across teams
Over time, manage a team of loan transaction managers and closers
Over time, may increase participation in sourcing and upfront deal analysis