VP - Business Control & Unit, EUC

Banco Santander•Miami, FL

4d•Onsite

About The Position

Monitor activities to minimize the Corporate & Investment Bank's exposure to operational, compliance, legal, regulatory, information, and technology risk. Leads First Line of Defense governance for records management across BSNY and SanCap and coordinates CIB US End User Computing risk-management activities. Ensures that records and EUCs are identified, inventoried, controlled, retained, protected, monitored, reported, and remediated in accordance with company standards and applicable legal and regulatory requirements. The Sr. Associate must be able to effectively collaborate with various stakeholders while influencing strategic goals. Serve as the First Line of Defense Records Management Office for BSNY and SanCap, governing program strategy, administration, and compliance. Maintain entity procedures, process maps, records-inventory standards, record-type elements, and controlled change practices. Oversee Records Management Coordinators, maintain the coordinator roster, lead coordinator forums, and coordinate annual business-unit inventory reviews. Partner with Legal, Compliance, Risk, and the business to maintain the Records Retention Schedule and approve inventory changes and new record types within RMO authority. Oversee the records lifecycle, including creation, classification, storage, retrieval, retention, legal holds, offsite storage, defensible disposition, and organizational transfers. Deliver training and awareness; integrate requirements into RCSA and common-control testing; monitor exceptions, deficiencies, risk acceptances, and remediation. Escalate noncompliance through Issue Management and report program compliance, control effectiveness, inventories, training, exceptions, and emerging risks to governance forums. Serve as CIB US EUC Coordinator, supporting local procedures, semiannual inventory refreshes, control testing, biennial policy assurance, and quarterly program-health reporting. Partner with EUC Program Leads, entity leads, owners, managers, and Technology Risk to improve controls and escalate incomplete inventories, documentation, testing, and remediation. Provide credible challenge and influence senior stakeholders across BSNY, SanCap, and CIB US to deliver sustainable control improvements.

Requirements

Bachelor's degree or equivalent work experience in Records or Information Management, Business, Risk Management, Information Systems, Technology, Legal Studies, Compliance, Finance, Accounting, or a related field.
9 or more years of relevant experience in financial services, records and information management, operational risk, business controls, technology risk, compliance, legal operations, audit, or a related discipline.
Demonstrated experience leading a regulated records-management, information-governance, EUC, or comparable enterprise control program across multiple legal entities or business lines.
Strong knowledge of the records lifecycle, records inventories, retention schedules, legal holds, offsite storage, defensible disposition, policy exceptions, and control monitoring.
Working knowledge of EUC lifecycle governance, risk classification, inventory management, documentation, access, change, data-integrity, backup/versioning, control testing, and decommissioning.
Proven ability to challenge and influence senior stakeholders and drive remediation without direct authority.
Experience producing executive and committee-level risk reporting and coordinating with Legal, Compliance, Risk, Technology Risk, Internal Audit, and business management.
Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Nice To Haves

Master's degree in a related field and/or a relevant certification such as Certified Records Manager (CRM), Information Governance Professional (IGP), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), or comparable risk, compliance, audit, or information-governance credential.
People leadership, coaching, or cross-functional program leadership experience.
Risk Certification

Responsibilities

Serve as the First Line of Defense Records Management Office for BSNY and SanCap, governing program strategy, administration, and compliance.
Maintain entity procedures, process maps, records-inventory standards, record-type elements, and controlled change practices.
Oversee Records Management Coordinators, maintain the coordinator roster, lead coordinator forums, and coordinate annual business-unit inventory reviews.
Partner with Legal, Compliance, Risk, and the business to maintain the Records Retention Schedule and approve inventory changes and new record types within RMO authority.
Oversee the records lifecycle, including creation, classification, storage, retrieval, retention, legal holds, offsite storage, defensible disposition, and organizational transfers.
Deliver training and awareness; integrate requirements into RCSA and common-control testing; monitor exceptions, deficiencies, risk acceptances, and remediation.
Escalate noncompliance through Issue Management and report program compliance, control effectiveness, inventories, training, exceptions, and emerging risks to governance forums.
Serve as CIB US EUC Coordinator, supporting local procedures, semiannual inventory refreshes, control testing, biennial policy assurance, and quarterly program-health reporting.
Partner with EUC Program Leads, entity leads, owners, managers, and Technology Risk to improve controls and escalate incomplete inventories, documentation, testing, and remediation.
Provide credible challenge and influence senior stakeholders across BSNY, SanCap, and CIB US to deliver sustainable control improvements.