Business Unit Quality Control Specialist

Regions•Coral Gables, FL
•$53,025 - $66,833•Onsite

About The Position

At Regions, the Business Unit Quality Control Specialist provides quality control oversight and support sampling specific decisioning to ensure a business group’s adherence to internal procedures and regulatory guidelines and established laws are met.

Requirements

  • High School Diploma or GED
  • Seven (7) years of quality control, quality assurance, compliance, audit, banking, underwriting or related experience
  • Ability to learn regulations impacting a specific line of business
  • Ability to multi-task and set priorities
  • Ability to research, review information, and summarize facts
  • Ability to work under pressure and meet deadlines
  • Advanced in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
  • Advanced knowledge of areas of support
  • Detail oriented
  • Knowledgeable of all applicable regulations, agency guidelines and laws governing the business groups supported
  • Knowledgeable of bank systems and tools to perform reviews in quality control
  • Proficient verbal, written communication, and organizational skills

Nice To Haves

  • Previous quality control experience

Responsibilities

  • Performs a review of specific business activities to ensure policies and procedures were followed and documents were appropriate and executed properly
  • Reviews assigned samples and determines if associates followed the departmental procedures, Regions’ policies and Federal and State regulations
  • Applies knowledge of the Business Unit’s system of record for completeness and accuracy
  • Completes reviews ensuring applicable compliance oversight is documented in the system
  • Enters final decision along with supporting information into the Quality Control System communicating results to internal business groups for feedback
  • Assists in problem solving, researching and formulating responses to the business group due to errors for regulatory ineffectiveness
  • Ensures compliance to department, agency, bank and federal guidelines and procedures to mitigate risk
  • Works under limited direction and/or supervision

Benefits

  • Eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.
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