VP, Business Analyst - HR Technology

Sumitomo Mitsui Banking Corporation•Charlotte, NC
•$158,000 - $205,000•Hybrid

About The Position

The Vice President, Business Analyst serves as a liaison between business stakeholders and technical teams, driving requirements gathering, process analysis, and solution delivery to support strategic initiatives, operational efficiency, and digital transformation efforts. This role partners closely with business leaders, IT teams, and third-party vendors to identify business needs, optimize processes, and implement technology solutions across enterprise platforms, including HR technology applications such as SAP SuccessFactors and related systems.

Requirements

  • Bachelor's degree in Business Administration, Information Systems, Human Resources, Computer Science, or a related field.
  • 7+ years of business analysis experience supporting enterprise technology initiatives.
  • Demonstrated experience with requirements gathering, business process mapping, workflow design, and stakeholder management.
  • Strong understanding of the Software Development Life Cycle (SDLC), Agile methodologies, and project delivery frameworks.
  • Experience working with HR technology platforms, preferably SAP SuccessFactors, Workday, Oracle HCM, or similar enterprise applications.
  • Experience supporting HR technology transformations, enterprise application implementations, or digital modernization initiatives.
  • Proficiency with business analysis and reporting tools such as Excel, Visio, JIRA, Confluence, Tableau, Power BI, or similar platforms.
  • Strong analytical, problem-solving, communication, presentation, and stakeholder management skills.
  • Experience facilitating user acceptance testing (UAT), system implementations, training, and change management activities.
  • Knowledge of enterprise integrations, HR operations, workforce management, or employee lifecycle processes.
  • Experience with data analysis, reporting, business intelligence, and dashboard development.
  • Ability to manage multiple priorities and build effective relationships across all levels of the organization.

Nice To Haves

  • Business Analyst certifications such as CBAP, PMI-PBA, Agile Analysis Certification (AAC), or equivalent are a plus.

Responsibilities

  • Gather, analyze, and document business requirements through stakeholder interviews, workshops, and data analysis.
  • Evaluate current business processes and identify opportunities for improvement, automation, and operational efficiencies.
  • Translate business requirements into detailed functional specifications, user stories, workflows, and process documentation for technical teams.
  • Act as the primary liaison between business users, technology teams, and external vendors throughout the project lifecycle.
  • Support the design, testing, implementation, training, and deployment of new systems, enhancements, and process improvements.
  • Facilitate requirements validation, user acceptance testing (UAT), and issue resolution activities.
  • Develop reports, dashboards, metrics, and documentation to support business decision-making and project governance.
  • Collaborate within Agile and traditional project delivery frameworks to ensure timely execution and successful outcomes.
  • Provide analysis and recommendations to leadership regarding technology capabilities, process optimization, and business solutions.
  • Support continuous improvement initiatives across business and technology functions.

Benefits

  • Competitive portfolio of benefits
  • Annual discretionary incentive award
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