VP Branch Manager

HireQuestNW•Burien, WA

2d•$79,934 - $119,902•Onsite

About The Position

We are seeking a VP / Branch Manager to lead a dynamic retail financial services branch. This role is ideal for a leader with a strong banking or credit union background who is passionate about delivering exceptional client/member service, growing community relationships, and coaching high-performing teams. There is a strong ABM in place to support. Team of nine. This organization offers a collaborative, people-first culture with a strong commitment to professional growth, community involvement, and employee well-being.

Requirements

Minimum 3+ years of management or leadership experience (financial institution required)
High School Diploma or equivalent required
Strong leadership, communication, and relationship-building skills
Ability to obtain required industry licensing (e.g., NMLS)
Ability to serve as Notary Public and provide signature guarantees
Must meet bondability requirements
Must be authorized to work without employer sponsorship
Certain certifications may require U.S. citizenship or permanent residency per regulatory requirements

Nice To Haves

Experienced Branch Manager (banking or credit union preferred)
Strong leader who can rebuild culture and stabilize a team
Passionate about member/customer experience and community impact
Skilled in business development and relationship building
Empathetic, genuine, and people-first in leadership style
Growth-minded, with a desire to invest in and elevate others
Bachelor’s degree in business, finance, or related field preferred
Credit union experience strongly preferred
Banking candidates welcome, with ability to adapt to a member-first model

Responsibilities

Build a cohesive, engaged, and high-performing branch team
Coach, mentor, and invest in employee growth and development
Reinforce a culture rooted in empathy, accountability, and service excellence
Actively engage in the community to generate new business and deepen relationships
Grow branch performance through a service-first, consultative approach
Champion the philosophy that service is sales, and sales is service
Ensure strong daily operations, compliance, and risk management
Partner with regional leadership to execute strategic initiatives
Create consistency and accountability across the branch

Benefits

100% employer-paid medical, dental, vision, and disability coverage for employees
70%+ employer contribution toward dependent coverage
401(k) with dollar-for-dollar match up to 4% + discretionary profit sharing
Up to 4 weeks annually, increasing with tenure
Additional 40 hours of Work/Life Balance time
10 paid federal holidays
Up to $5,000/year tuition assistance
Gym/lifestyle reimbursement (up to $50/month)
Employee Assistance Program (EAP) and mental health services
Free or discounted financial services and loan products
Employee charitable matching program
Transportation benefit (e.g., transit pass)
Additional incentives for multilingual employees
Sign-On Bonus: $5,000
Annual Incentive: Up to 10% of base salary (performance-based, typically paid annually)