VP, Branch Manager II

First Bank•San Francisco, CA

7h•$96,850 - $122,000

About The Position

As a Branch Manager at First Bank, you will manage the daily operations of a bank branch and its employees. You will operate as a business owner, foster a team environment, instill a client-centric and risk-aware culture, and help clients achieve their financial goals. You will ensure operational excellence and cohesive effectiveness within the branch to put clients first. The role includes leading a branded sales process to achieve sales targets and client loyalty; growing revenue through the acquisition and share-of-wallet growth of consumer and business households; developing internal and external partnerships; and providing a differentiated, technology-enabled, advice-oriented client experience. You will acquire and retain talent through onboarding, coaching, and development, while ensuring compliance with regulatory guidelines and established policies and procedures and mitigating sales practice risk. Employment is contingent on meeting the requirements of a background credit check and complying with the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations. A reasonable estimate of the current pay range is $96,850–$122,000; actual compensation depends on factors including experience, skills, training, organizational considerations, and hiring location.

Requirements

High school diploma or equivalent.
At least three years of previous sales/customer service experience and/or training.
At least three years of consumer and/or mortgage lending experience.
Effective selling and referral skills.
At least three years of branch operations/risk management experience.
At least one year of previous management or supervisory experience.
Excellent verbal and written communication skills.
Comprehensive knowledge of financial products and services.
Must be registered under the Nationwide Mortgage Licensing System (NMLS) or become registered upon hire.
Must meet the requirements of a background credit check.
Must comply with the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations.

Nice To Haves

College degree preferred.
Banking sales/customer service experience preferred.
L-D license strongly preferred.
Series 6 license is a plus.
Multilingual ability is a plus.

Responsibilities

Lead, plan, and execute a branded sales process to achieve sales targets and client loyalty.
Grow branch revenue through acquisition and share-of-wallet growth of consumer and business households.
Maintain a foundational understanding of the balance sheet and income statement.
Lead internal and external partnerships to drive business banking results through business development and community involvement.
Ensure delivery of a differentiated client experience, including technology-enabled interactions, solutions, and advice-oriented consultations.
Coach the team to improve clients’ financial well-being and make banking easier through effective problem resolution.
Connect First Bank’s solutions to provide a seamless client experience across multiple channels.
Acquire and retain talent through effective onboarding, coaching, and development.
Coach consultative selling to drive results and support client financial well-being.
Ensure compliance with regulatory guidelines and adherence to established policies and procedures.
Use leadership, authority, and sound decision-making to mitigate sales practice risk.
Demonstrate business acumen by applying understanding of client and business needs to advance organizational goals.
Provide direction, remove obstacles, coach others, address difficult issues, and resolve conflicts to accomplish business results.
Build collaboration and teamwork across organizational boundaries.
Attract and retain the talent needed to achieve a high-quality, diverse workforce.
Create a work environment that encourages creative thinking, collaboration, and transparency.