VP, Application Services

Ingram Content Group•La Vergne, TN

9h•Onsite

About The Position

Ingram Content Group (ICG) is hiring a VP Application Services join our IT team in our LaVergne, TN (greater Nashville area) headquarters. This individual Provides executive-level product, technical, and strategic leadership across Ingram Content Group’s software engineering, software architecture, data engineering, and artificial intelligence teams. Accountable for the full technology product lifecycle, from design and development through deployment, operations, and continuous improvement, ensuring that platforms and products deliver measurable business outcomes. Partners with senior business leaders to define and execute platform roadmaps that advance ICG’s competitive position in the global book supply chain. Translates complex technical strategy into clear business value and drives organizational alignment across a matrixed engineering portfolio Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understands what drives business, and enjoys working in a connected culture, we can’t wait to meet you!

Requirements

Bachelor's degree in Computer Science or equivalent
10 years of experience in a technical leadership role managing diverse engineering teams in a matrix organization
8 years of experience with at least 2 of the following languages: C++, Java, C#, Ruby, Angular, Bootstrap, Python
8 years of experience with SOA, integration, big data management including MDM.
5 years of experience with SaaS based products, including product and engineering experience
5 years of experience with Business Intelligence, Data Visualization, Machine Learning, Predictive / Prescriptive Analytics

Responsibilities

Establishes and maintains the technical strategy and architectural vision of the organizations software development and/or engineering functions.
Plans and leads development of new software and/or product enhancements.
Evaluates technical feasibility, design optimization and production issues.
Partners with business to identify new solutions and/or improvements to existing solutions to yield measurable business value.
Works to resolve issues articulated by management or other teams and ensure the resulting software meets the organizations standards of quality and performance.
Leads the development of software plans and schedules ensuring on-time delivery of all scheduled milestones and requirements.
Directs the analysis and preparation of systems feasibility studies, design of new systems and programs, and revision of existing systems and programs.
Directs coding, testing, installation and maintenance of all business and scientific applications programs.
Develops systems design standards and quality control standards for engineers.
Develop, budget, and execute comprehensive roadmaps assigned to application/software teams
Directly manages, mentors, and leads technology managers and their engineering associates
Interfaces regularly with key customers to develop a deep understanding of customer needs – both articulated and unarticulated
Works with external third parties to assess partnership opportunities and external requirements
Facilitate development of the core positioning and messaging for the applications/software
Partners with peer leaders to advance responsible AI and machine learning adoption, contributing to governance frameworks for model use, data quality, and ethical deployment.
Leads the data engineering function, including the enterprise data platform (lakehouse architecture, data pipelines, and data products), ensuring trusted, high-quality data supports operational and analytical needs.
Owns and advances the engineering culture, including developer experience, AI-assisted development tooling, engineering productivity metrics, and talent practices that attract and retain high-performing technologists.
Constructs and presents compelling technology investment cases to executive audiences, translating engineering strategy into business impact terms including ROI, risk, and competitive differentiation.
Monitors the evolving technology landscape, including AI/ML, cloud, and industry trends, and integrates relevant developments into the engineering strategy and roadmap with appropriate speed and discipline.

Benefits

A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
20 vacation days & 12 sick days accrued annually and 3 personal days
401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
Wellness program with access to onsite gym and basketball court for associates
Encouraged continued education with our tuition reimbursement program
Financial and in-kind opportunities to engage with non-profits in your community
Company match program for United Way donations
Volunteer opportunities and in-kind drives for non-profits throughout the year
Take breaks or brainstorm in our game room with ping pong & foosball
Casual Dress Code & Flexible Schedules (per team)