VP, Analytic Services & Operations

Vizient•Chicago, IL

About The Position

Lead Analytic Services & Operations across Clinical, Operational, and Strategy Intelligence, ensuring reliable, scalable delivery of standard, dedicated analyst, and fee-for-service analytics. Own operating performance, utilization, service quality, and financial outcomes while partnering with Integrated Insights & Client Impact to connect delivery execution to proactive, cross-domain insight development.

Requirements

Lead Analytic Services & Operations across Clinical, Operational, and Strategy Intelligence
Ensure reliable, scalable delivery of standard, dedicated analyst, and fee-for-service analytics
Own operating performance, utilization, service quality, and financial outcomes
Partner with Integrated Insights & Client Impact to connect delivery execution to proactive, cross-domain insight development
Set the operating strategy, governance, prioritization, and performance measures for standard analytics support, dedicated analyst services, and FFS analytics engagements
Own resource deployment, capability development, utilization, service quality, revenue, margin, and financial health of analytics delivery
Identify operational risks, capacity constraints, and delivery dependencies; develop mitigation plans that support sustainable growth
Oversee standard product deliverables, templates, routine requests, dedicated analyst services, and fee-for-service engagements
Ensure clear scope, pricing, staffing, delivery quality, and financial performance for client statements of work and commercial analytics engagements in collaboration with Sales
Evolve dedicated analysts into product-agnostic, portfolio-oriented advisors who connect data, opportunity, and value across the member relationship
Advance automation, reusable content, standardized methods, and feedback loops to improve delivery efficiency and consistency
Partner with member resources, product specialists, services, Product Management, Operations, Finance, Sales, Account Management, and analytics teams to align delivery with client needs and enterprise priorities
Support member offerings, implementations, retention, performance improvement, and proactive opportunity identification
Represent Analytic Services & Operations in client-facing, internal, and cross-functional forums
Build, lead, and develop a high-performing analytics delivery organization with clear career paths, succession plans, and leadership capability
Manage teams responsible for data reporting, BI systems, and analytic delivery
Partner with development teams to ensure needed capabilities are available

Responsibilities

Set the operating strategy, governance, prioritization, and performance measures for standard analytics support, dedicated analyst services, and FFS analytics engagements.
Own resource deployment, capability development, utilization, service quality, revenue, margin, and financial health of analytics delivery.
Identify operational risks, capacity constraints, and delivery dependencies; develop mitigation plans that support sustainable growth.
Oversee standard product deliverables, templates, routine requests, dedicated analyst services, and fee-for-service engagements.
Ensure clear scope, pricing, staffing, delivery quality, and financial performance for client statements of work and commercial analytics engagements in collaboration with Sales.
Evolve dedicated analysts into product-agnostic, portfolio-oriented advisors who connect data, opportunity, and value across the member relationship.
Advance automation, reusable content, standardized methods, and feedback loops to improve delivery efficiency and consistency.
Partner with member resources, product specialists, services, Product Management, Operations, Finance, Sales, Account Management, and analytics teams to align delivery with client needs and enterprise priorities.
Support member offerings, implementations, retention, performance improvement, and proactive opportunity identification.
Represent Analytic Services & Operations in client-facing, internal, and cross-functional forums.
Build, lead, and develop a high-performing analytics delivery organization with clear career paths, succession plans, and leadership capability.
Manage teams responsible for data reporting, BI systems, and analytic delivery; partner with development teams to ensure needed capabilities are available.