VP, Analytic Services & Operations

VizientChicago, IL
$187,800 - $348,300

About The Position

Lead Analytic Services & Operations across Clinical, Operational, and Strategy Intelligence, ensuring reliable, scalable delivery of standard, dedicated analyst, and fee-for-service analytics. Own operating performance, utilization, service quality, and financial outcomes while partnering with Integrated Insights & Client Impact to connect delivery execution to proactive, cross-domain insight development.

Requirements

  • Lead Analytic Services & Operations across Clinical, Operational, and Strategy Intelligence
  • Ensure reliable, scalable delivery of standard, dedicated analyst, and fee-for-service analytics
  • Own operating performance, utilization, service quality, and financial outcomes
  • Partner with Integrated Insights & Client Impact to connect delivery execution to proactive, cross-domain insight development
  • Set the operating strategy, governance, prioritization, and performance measures for standard analytics support, dedicated analyst services, and FFS analytics engagements
  • Own resource deployment, capability development, utilization, service quality, revenue, margin, and financial health of analytics delivery
  • Identify operational risks, capacity constraints, and delivery dependencies; develop mitigation plans that support sustainable growth
  • Oversee standard product deliverables, templates, routine requests, dedicated analyst services, and fee-for-service engagements
  • Ensure clear scope, pricing, staffing, delivery quality, and financial performance for client statements of work and commercial analytics engagements in collaboration with Sales
  • Evolve dedicated analysts into product-agnostic, portfolio-oriented advisors who connect data, opportunity, and value across the member relationship
  • Advance automation, reusable content, standardized methods, and feedback loops to improve delivery efficiency and consistency
  • Partner with member resources, product specialists, services, Product Management, Operations, Finance, Sales, Account Management, and analytics teams to align delivery with client needs and enterprise priorities
  • Support member offerings, implementations, retention, performance improvement, and proactive opportunity identification
  • Represent Analytic Services & Operations in client-facing, internal, and cross-functional forums
  • Build, lead, and develop a high-performing analytics delivery organization with clear career paths, succession plans, and leadership capability
  • Manage teams responsible for data reporting, BI systems, and analytic delivery; partner with development teams to ensure needed capabilities are available

Responsibilities

  • Set the operating strategy, governance, prioritization, and performance measures for standard analytics support, dedicated analyst services, and FFS analytics engagements.
  • Own resource deployment, capability development, utilization, service quality, revenue, margin, and financial health of analytics delivery.
  • Identify operational risks, capacity constraints, and delivery dependencies; develop mitigation plans that support sustainable growth.
  • Oversee standard product deliverables, templates, routine requests, dedicated analyst services, and fee-for-service engagements.
  • Ensure clear scope, pricing, staffing, delivery quality, and financial performance for client statements of work and commercial analytics engagements in collaboration with Sales.
  • Evolve dedicated analysts into product-agnostic, portfolio-oriented advisors who connect data, opportunity, and value across the member relationship.
  • Advance automation, reusable content, standardized methods, and feedback loops to improve delivery efficiency and consistency.
  • Partner with member resources, product specialists, services, Product Management, Operations, Finance, Sales, Account Management, and analytics teams to align delivery with client needs and enterprise priorities.
  • Support member offerings, implementations, retention, performance improvement, and proactive opportunity identification.
  • Represent Analytic Services & Operations in client-facing, internal, and cross-functional forums.
  • Build, lead, and develop a high-performing analytics delivery organization with clear career paths, succession plans, and leadership capability.
  • Manage teams responsible for data reporting, BI systems, and analytic delivery; partner with development teams to ensure needed capabilities are available.

Benefits

  • Comprehensive benefits plan
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