VP, Account Leadership - Goldmind Creative Agency

Synchrony • Alpharetta, GA

5d • Hybrid

About The Position

The VP, Account Leadership - Goldmind Creative Agency is a senior leader responsible for driving client partnership, revenue growth, proactive sales generation, and adoption of Synchrony’s in-house agency. This role owns the health of the business – how work is shaped, prioritized, and delivered to create impact for clients and the enterprise. This leader identifies, develops, and converts new opportunities across existing and net-new business to expand agency’s impact. They also partner closely with Creative, Production, and Operations to ensure work is aligned, efficient, and high quality, while expanding internal adoption and strengthening the agency’s value across the organization.

Requirements

• Bachelor's Degree. In lieu of degree, a HS Diploma/GED and 12 years agency, in-house agency, or client-side creative/marketing environments.
• 8+ years of experience in agency, in-house agency, or client-side creative/marketing environments.
• 6+ years of experience leading Account or Client Strategy teams.
• Proven experience leading account management or client partnership teams.
• Strong track record of driving growth, influencing stakeholders, and managing complex portfolios.
• Experience working cross-functionally within scaled delivery models.
• Ability and flexibility to travel for business as required.
• You must be 18 years or older.
• You must have a high school diploma or equivalent.
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process.
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• Legal authorization to work in the U.S. is required.
• We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Nice To Haves

• Strong commercial and business acumen.
• Confident, decisive, and comfortable navigating complexity.
• Skilled at influencing without direct authority.
• Balances strategic thinking with practical execution.
• Collaborative, pragmatic, and solutions-oriented.

Responsibilities

• Expand the agency’s impact by identifying, prospecting, and converting opportunities and increasing the share of work brought in-house.
• Lead senior client relationships and be accountable for portfolio performance including growth, retention and overall client health.
• Ensure incoming work is clearly defined, strategically aligned, and prioritized to enable effective delivery.
• Work closely with creative, production, and operations to improve outcomes and ensure work is set up for successful execution.
• Help teams and stakeholders make clear trade-offs, reduce noise, and focus on the highest impact work.
• Build a high-performing account organization with strong business acumen, clear ownership, and accountability.
• Ensure scopes, priorities, and delivery approaches align with business needs and financial goals.
• Partner with cross-functional leaders to enable adoption of AI templates and scalable delivery models.
• Perform other duties and/or special projects as assigned.

Benefits

• Eligible for an annual bonus based on individual and company performance.
• Option to work from home near one of our Hubs or come into one of our offices.
• Consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED