Voting Operations Supervisor

Boulder County•Boulder, CO

1d•Hybrid

About The Position

The Boulder County Clerk and Recorder’s office is seeking a Voting Operations Supervisor to join our team. This position is responsible for ensuring Boulder County Vote Centers are prepared to operate successfully by maintaining organized operations, staffing and training election judges, and ensuring accurate ballot accounting. The position will also assist with community outreach efforts and reports to the Voting Operations manager. The Elections Division delivers comprehensive elections services for Boulder County, including voter registration, in-person voting, voter records management, ballot processing, and end-to end election administration. Our team is passionate about the work we do for democracy, and we are committed to facilitating elections that are efficient, inclusive, accurate, and positive for voters. As a nationally recognized, award-winning organization, we take pride in delivering exceptional service to Boulder County voters. Commitment to ensuring we include historically excluded communities in our outreach and administration is vital to fulfilling our mission of facilitating democracy. This person must be committed to building a culture where individuals from any background can be successful, which includes ongoing work around disrupting patterns, systems, and behaviors of inequity and exclusion. We are committed to fostering an inclusive, forward-thinking, continuously improving, and supportive workplace culture. The Voting Operations Supervisor coordinates all aspects of Vote Center management. In collaboration with other team members, this position plans and helps execute the setup of all Vote Centers, including organizing equipment, coordinating logistics, and developing effective site layouts that support seamless voter flow and accessibility. The supervisor also serves as the lead for ballot accounting to ensure accurate tracking and reconciliation. Additionally, this position oversees the full training program for election judges and Vote Center staff. This includes developing and delivering training materials, ensuring compliance with state requirements, and maintaining a consistent, high-quality learning experience for all. This position is expected to build strong working relationships with team members, vendors and stakeholders and be committed to Boulder County and Clerk and Recorder guiding values, including equity and inclusion. This position will require overtime, nights and weekends during election season and is subject to periods of time when vacation scheduling is not allowed (because of the election calendar). This position will work out of the Boulder County Clerk and Recorder's Office, located at 1750 33rd St., Boulder, CO 80301 . The Voting Operations Supervisor will work Monday-Thursday (10-hour day) 40 hours per week during non-election time; this includes both in-office and telecommuting options. Under Fair Labor Standards Act (FLSA), this position is non-exempt . Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Requirements

Minimum of 4 years of combined education and experience, including at least six months in a people training OR community outreach capacity.
Applicants must have a valid driver's license and a clean driving record
Be able to self-motivate and work collaboratively with the ability to clearly communicate in both verbal and written form
Be experienced with systems thinking, data planning and analysis, critical thinking and problem solving
During election time must be comfortable working in a fast paced, changing, and deadline driven environment
Extreme attention to processes and detail is required
Ability to become comfortable reading election law and rules and seeking out clarification when needed
Be proficient in Microsoft Office products (Excel, Word, PowerPoint and Outlook) and use of personal computers

Nice To Haves

Knowledge of current adult education practices

Responsibilities

Collaborate with the Voting Operations Manager to identify, survey, secure and implement Vote Center sites.
Collaborate with the Elections Hiring Specialist to coordinate the recruitment, hiring, training, and placement of temporary election workers in accordance with state, county and Clerk and Recorder policies
Develop, implement, and deliver a multi-day judge training program, including comprehensive guidelines and clear, easy-to-follow curriculum and training materials.
Ensure all Vote Center ballot issuances are reconciled between several sets of elections data and work with other election staff to guarantee compliance with statutory regulations.
Determine equipment needs for each voting site and oversee the coordination, setup, and validation of all Vote Center equipment.
Serve as the primary point of contact for Vote Center judges and provide troubleshooting, guidance, and problem-solving support
Provide excellent service to voters by being proactive about welcoming questions and their participation while also providing timely, accurate responses
Regularly research national and state best practices regarding in-person voting and election judge coordination to ensure Boulder County is meeting, and leading, industry standards
Complete course work necessary to obtain and maintain Colorado Election Certification to be compliant with Colorado Secretary of State standards
Use basic project planning skills to organize, implement, carryout and direct the work of special projects
Report plans, changes, updates and challenges to supervisor and election team in accordance with election process
Ensure all relevant elections data is tracked and retained to help with future election planning and voter education and outreach
Ensure all procedures are compliant with Colorado Revised Statute, Colorado Secretary of State Rule, and Clerk and Recorder policies and procedures
Write and/or update Standard Operating Procedures (SOPs)
Conduct voter engagement and outreach, including within high schools and colleges/universities