Voter Services Specialist - Recorder (1126)

Coconino County•Flagstaff, AZ

About The Position

The Voter Services Specialist works under supervision in the Voter Services Division of the Recorder's Office, performing clerical and administrative work of moderate difficulty. The position is part time at 20 hours per week during non-election periods and full time during election cycles, normally scheduled in even-numbered years. Due to the change in hours during elections, the position is benefit eligible. U.S. citizenship and successful completion of a background check are required. The position is non-exempt from overtime and safety sensitive. It is a front desk role focused heavily on in-person customer service.

Requirements

U.S. citizenship.
Two years of experience performing clerical or administrative work within the subject area; or an associate's degree and one year of such experience; or an equivalent combination of education, training, and experience that demonstrates the ability to perform the duties.
Ability to complete a background check.
Knowledge of business English, spelling, arithmetic, punctuation, grammar, and office practices and procedures.
Skill using computer systems, Microsoft Suite, and other office machines, and preparing reports.
Ability to compose correspondence dealing with technical and complex matters.
Ability to exercise sound independent judgment under established departmental policies and procedures; prioritize, plan, and carry out assignments; work safely; establish effective working relationships; follow written and verbal instructions; and communicate effectively verbally and in writing.
Ability to perform the essential functions, including sitting; working with and around others; handling interruptions; repetitive hand and wrist motion for computer work; near and far visual acuity for office and customer service duties; color vision for reading maps; hearing and speech for ordinary conversation; and finger dexterity for typing and paperwork.

Nice To Haves

Experience using AVID voter registration database software.
Experience working an election in an administrative capacity, not as an election-day poll worker.
Customer service experience.
Data entry and Excel experience.
Familiarity with federal and Arizona state election laws.
Team-player approach with excellent customer service and data entry skills.

Responsibilities

Receive, sort, file, and retrieve forms, correspondence, and documents.
Compile reports and summaries of work.
Update, check, and complete records, forms, and documents; verify discrepancies and make corrections.
Process documents to update and maintain files and records; research records and provide information.
Process and distribute confidential and sensitive documents.
Establish and maintain complex filing systems.
Compose, format, and type routine correspondence, reports, and other documents.
Operate and maintain a variety of office equipment and perform data entry as needed.
Record and document proceedings as needed.
Orient and train other clerical staff as needed.
Coordinate calendars, schedules, meetings, training, and travel arrangements as needed.
Maintain account records, cash control, accounts receivable, and accounts payable as needed.
Assist other agencies and the public with information, forms, and departmental resources, and explain procedures.
Answer incoming phone calls as needed.
Order, receive, and distribute office and program supplies as needed.