Volunteer

St. Tammany Parish Hospital•Covington, LA

1d•Onsite

About The Position

Hospital Volunteers provide valuable non-clinical support to patients, visitors, and hospital staff. They help create a welcoming, compassionate environment by assisting with a variety of tasks that enhance patient comfort and satisfaction while supporting the efficient operation of the hospital.

Requirements

Minimum age requirement (commonly 16 or 18, depending on hospital policy)
Ability to interact with diverse populations with empathy and respect
Strong communication and interpersonal skills
Dependable, punctual, and professional demeanor
Ability to follow instructions and work as part of a team
Physical ability to stand, walk, and perform light lifting if required
Completion of hospital onboarding requirements (application, interview, background check, health screenings, and training)

Nice To Haves

Customer service or prior volunteer experience
Bilingual or multilingual skills (a plus)
Interest in healthcare or community service

Responsibilities

Greet and assist patients, visitors, and families with directions and general information
Provide companionship and emotional support to patients as appropriate
Deliver items such as flowers, mail, or comfort supplies
Assist with clerical and administrative tasks (e.g., filing, assembling packets, answering phones)
Support hospital departments and staff with non-medical duties
Escort patients or visitors when needed (wheelchair assistance, wayfinding)
Maintain confidentiality and adhere to hospital policies, safety procedures, and HIPAA requirements
Represent the hospital professionally and courteously at all times