Volunteer Services Supervisor Full Time Shea

HonorHealth•Scottsdale, AZ

9d•Onsite

About The Position

HonorHealth Shea Medical Center is seeking a Volunteer Services Supervisor to oversee the orientation, training, placement, and oversight of volunteers. This role involves monitoring the quality of volunteer services, collaborating with departments to meet staffing needs, and supporting campus Explorer Clubs. The position is based at Shea Medical Center in Scottsdale, AZ, operating typically Monday-Friday from 8 am to 4:30 pm, with some flexibility and occasional requirement for nights and weekends with advance notice. HonorHealth is a large nonprofit healthcare system in Arizona, known for its culture of warmth and kindness.

Requirements

Associate's Degree or 2 years' work related experience - Required
2 years Volunteer management - Required

Nice To Haves

Bachelor's Degree - Preferred
5 years volunteer supervisory experience - Preferred

Responsibilities

Supervises day-to-day operations of volunteers at assigned location(s) and/or with assigned programs.
Responsible for the screening, interviewing and placement of volunteers for service areas.
Oversees one-time waivers when applicable.
Initiates changes in service assignments when needed.
Develops and updates policies, procedures, service descriptions and training checklists for volunteer positions to assure clarity of operations and parameters.
Works with staff in various departments to assess and fill volunteer staffing needs and to ensure performance standards are met.
Identifies, develops and adapts volunteer service areas to respond to changing needs.
Trains, directs and motivates department team leaders to delegate responsibility.
Supervises general training for team leaders to establish parameter of leadership.
Educates and supports team leaders in problem solving with appropriate hospital management staff to maximize effectiveness.
Plans and conducts volunteer orientations on a regular basis.
Develops training materials for volunteers and participants in implementing special volunteer programs and events.
Develops training materials to support quality service and adjusts training accordingly.
Evaluates areas of service annually with department team leaders and volunteers to ascertain quality.
Develops, implements and executes new volunteer program within a hospital environment.
Program development is based on data and strategic initiatives.
Must be familiar with health care compliance issues and human resource regulations.