Volunteer Services Specialist - Uptown Lofts
About The Position
The Colorado Coalition for the Homeless is dedicated to preventing homelessness and creating lasting solutions for individuals and families across Colorado. Their philosophy centers on the belief that everyone has a right to adequate housing and healthcare, and they work to remove barriers to these rights. The organization fosters strong, caring, and trauma-informed communities by integrating housing, healthcare, and supportive services. They advocate for social and racial equity, inclusion, and diversity, and strive for excellence through continuous quality assurance, innovation, and professional development, while using resources judiciously. The Volunteer Services Specialist plays a crucial role in recruiting, onboarding, training, scheduling, and supporting volunteers, particularly within the AmeriCorps Seniors RSVP program. This position collaborates with Employment Services staff to match volunteers with roles that assist individuals experiencing or at risk of homelessness in their journey towards employment. A key responsibility is ensuring compliance with AmeriCorps Seniors requirements, including meticulous documentation, reporting, and tracking of volunteer service hours. This highly collaborative role engages with various departments to ensure volunteer efforts align with the organization's mission and program objectives.
Requirements
- High School Diploma or GED required.
- Minimum three (3) years of experience in volunteer coordination, nonprofit program support, community engagement, or related role in human services.
- Experience scheduling, coordinating, and supporting volunteers or staff in a service-oriented environment.
- Demonstrated ability to create structure, systems, and documentation with minimal supervision.
- Strong interpersonal and customer service skills with demonstrated emotional intelligence and ability to build respectful, supportive relationships with volunteers and staff.
- Demonstrated attention to detail, accuracy, and strong organizational skills.
- Ability to manage multiple priorities and deadlines in a dynamic, fast-paced environment.
- Ability to communicate clearly and effectively across multiple formats with diverse audiences, including staff, volunteers, and program participants.
- Valid driver's license required.
Nice To Haves
- Associate or bachelor’s degree in a relevant field preferred.
- Experience in volunteer coordination, nonprofit program delivery, community engagement, or related human services work strongly preferred.
- Proficiency in Microsoft Office applications and familiarity with volunteer management systems or database platforms preferred.
Responsibilities
- Recruit, screen, onboard, train, schedule, supervise, and recognize volunteers supporting the Employment Services program, with a primary focus on the AmeriCorps Seniors RSVP program.
- Coordinate volunteer assignments and schedules in collaboration with Employment Services staff to ensure volunteers are appropriately matched to program needs and client services.
- Provide ongoing communication, support, coaching, and problem-solving to volunteers to promote engagement, retention, and positive volunteer experience.
- Ensure compliance with AmeriCorps Seniors RSVP requirements and applicable federal grant regulations by maintaining volunteer records, tracking service hours, completing required documentation, and supporting grant reporting and program evaluation activities.
- Coordinate volunteer orientation, training, and recognition activities while fostering a welcoming, inclusive, and mission-driven volunteer environment.
- Collaborate with the Associate Director of Employment Services and interdisciplinary staff to identify and implement volunteer-supported activities that enhance client employment readiness and align with program goals.
- Maintain accurate volunteer records and activity data using volunteer management systems and organizational databases and prepare reports as requested.
- Perform other duties as assigned.
Benefits
- Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents.
- Same-and opposite-sex domestic partner coverage.
- Choice of dental insurance or discount plan.
- Vision insurance.
- Flexible spending accounts for health care / dependent care / parking expenses.
- Free basic life and AD&D insurance coverage.
- Employee Assistance Program, a problem-solving resource available to you and your household members.
- Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
- Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.
- The effective date for your benefits will be the first of the month following your date of hire.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
