Volunteer Services Specialist

Colorado Coalition for the Homeless•Denver, CO

7d•$25 - $30•Onsite

About The Position

The Colorado Coalition for the Homeless (CCH) is dedicated to preventing homelessness and creating lasting solutions for individuals and families across Colorado. CCH advocates for and provides a continuum of housing and services to improve health, well-being, and stability. Their philosophy centers on the belief that everyone has the right to adequate housing and healthcare, working to remove barriers to these rights and fostering communities through integrated housing, healthcare, and supportive services. CCH is committed to social and racial equity, inclusion, and diversity, striving for excellence through quality assurance, innovation, and professional development, while using resources judiciously.

Requirements

High School Diploma or GED required.
Minimum three (3) years of experience in volunteer coordination, nonprofit program support, community engagement, or related role in human services.
Experience scheduling, coordinating, and supporting volunteers or staff in a service-oriented environment.
Demonstrated ability to create structure, systems, and documentation with minimal supervision.
Strong interpersonal and customer service skills with demonstrated emotional intelligence and ability to build respectful, supportive relationships with volunteers and staff.
Demonstrated attention to detail, accuracy, and strong organizational skills.
Ability to manage multiple priorities and deadlines in a dynamic, fast-paced environment.
Ability to communicate clearly and effectively across multiple formats with diverse audiences, including staff, volunteers, and program participants.

Nice To Haves

Associate or bachelor’s degree in a relevant field preferred.
Experience in volunteer coordination, nonprofit program delivery, community engagement, or related human services work strongly preferred.
Proficiency in Microsoft Office applications and familiarity with volunteer management systems or database platforms preferred.

Responsibilities

Recruit, screen, onboard, train, schedule, supervise, and recognize volunteers supporting the Employment Services program, with a primary focus on the AmeriCorps Seniors RSVP program.
Coordinate volunteer assignments and schedules in collaboration with Employment Services staff to ensure volunteers are appropriately matched to program needs and client services.
Provide ongoing communication, support, coaching, and problem-solving to volunteers to promote engagement, retention, and positive volunteer experience.
Ensure compliance with AmeriCorps Seniors RSVP requirements and applicable federal grant regulations by maintaining volunteer records, tracking service hours, completing required documentation, and supporting grant reporting and program evaluation activities.
Coordinate volunteer orientation, training, and recognition activities while fostering a welcoming, inclusive, and mission-driven volunteer environment.
Collaborate with the Associate Director of Employment Services and interdisciplinary staff to identify and implement volunteer-supported activities that enhance client employment readiness and align with program goals.
Maintain accurate volunteer records and activity data using volunteer management systems and organizational databases and prepare reports as requested.
Perform other duties as assigned.