Volunteer Services Program Coordinator

Corewell Health • Troy, MI

5d • Onsite

About The Position

Responsible for effectively and efficiently guiding new volunteers through the on-boarding process. Coordinates the gathering of all required documentation and follows up on the completion of all on-boarding activities. Coordinates new volunteer data entry with Samaritan. Follows up with new volunteers and assists them with assimilation into the organization.

Requirements

• High School Diploma or equivalent
• 1 year of relevant experience

Nice To Haves

• Billing experience, knowledge of insurance payment methodologies or knowledge of revenue cycle a plus.

Responsibilities

• Partner with departments and Volunteer Services staff to efficiently initiate the on-onboarding process for candidates that have accepted volunteer position.
• Initiates contact with new volunteers to welcome them to the organization. Clearly outlines what the steps are in the on-boarding process, advises of required documentation and ensures understanding. Provides formal placement letter.
• Assures all required documentation (references, background checks, health screenings, education modules, and orientation attendance), is completed and enters the data into the system.
• Requests appropriate access for new volunteers dependent on their position (ie. Epic, security, etc.)
• Follows up with new volunteers after their start date. Serves as a resource to new volunteers to ensure they have access to the information they need.
• Manages daily operations of the volunteer office including answering phones, scheduling appointments, coordinating office volunteers, greeting and assisting volunteers and others entering the office, scheduling meetings and reserving rooms.
• Processes all volunteer transfers and terminations.
• Orders supplies and keeps updated volunteer schedules.
• Other duties as assigned.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED